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CALL/TXT (917) 338-0645
Address: 48 Wall St. 5th Floor, NYC (Map)

moto-z-repair-nyc (Walk In) + New Mexico Santa Fe (Mail In Available)

Moto Z Repair from Santa Fe - New Mexico

Yes! We've finally started offering Moto Z repair via mailing it from Santa Fe, New Mexico, but if you live in NYC Manhattan (Financial District) it's easier to just stop by our office to get your Moto Z fixed. But if you must send your device in please keep reading:

We understand that mailing in your Moto Z repair can be a hassle. So, we came up with the simplest method of getting your device to us for repair: (it's literally 2 steps!) We ask you to skip the checkout process and ignore the order form. Just send your device to us and pay later. It can't get simpler than that!

(Step 1) Package device with our address on it. (Don't include wires/games!)
(Step 2) Bring package to the Post Office and pay for shipping.
(Step 3) We receive the package and we'll email you an invoice for the repair.

If you feel like processing the order and paying first, you can do that too. Just choose your Moto Z issue and add it to the cart.

Be sure to email us your tracking number so we know when to expect your package! We will diagnose the issue and contact you to let you know the cost of the repair before doing any work.

Important: Include your name + phone number + email written on a piece of paper and include it in your package. Also, state the issue you're having with your Moto Z. No need to print anything out. We're trying to keep this as simple as possible!

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User Reviews

They seem to do a pretty sloppy job. I brought my phone in to replace the screen because it was cracked. They speedily fixed it and I tested it and it looked great. I happily left. Only to realize that I forgot to test the front camera and it turns out, that was not connected. So I brought it back the next day thinking that they just forgot a step. This time, when I got the phone back after a longer wait than before, the front camera now worked but the back cover was loose, so then i had to give it back and they added more glue. But when I looked closely, the edges of the back cover now have small cracks. It's not extremely visible but it shows that this second time, the person was not as careful when trying to pry open the cover. And then, a few days later, I noticed that the NFC function was not working anymore. I use that to pay for taxi usually. Seems like they missed another step... Don't they have some kind of checklist to make sure they have done everything when they put things back? I have decided not to bring it back because I don't feel that I can trust them to do a good job. They actually charge more than other places I called and more than if I sent it back to the manufactory but I went there because the review ratings looked good and I thought it would be quicker than sending it to the manufacturer. Really wish they were not so sloppy.

Pat@xCubicle Reply:
Hi B A, we're sorry that you had to come back multiple times and we were still unable to resolve your issue. There may have been some oversight on our part. We'd love to make this right. Have you gotten the issue with your NFC resolved? If not, we'll be more than happy to resolve that issue for you for free. Please give us a call or txt @ 917-338-0645 at your earliest convenience. Again, we're truly sorry for the inconvenience we've caused you.
B A.
2014/05
1/5 Stars

"Outstanding service. Cheaper and quicker than using Sony's prescribed repair procedures.
My PS3 lens reader just broke and bought it to them for service. It took just a little less than a week for repair. If I used Sony, they would have sent me a box for the PS3 to mail and then wait almost a month for its repair and return."

Pat@xCubicle Reply:
"2/29/2012 Hey Seven, Thanks for the review, its much appreciated by the XCUBICLE team =)."
Seven K.
2012/02
5/5 Stars

Update: The first attempt at repair did not succeed, brought the iPhone back he replaced the entire assembly with the problem and charged a reasonable fee for the additional work. Still satisfied!

Darrin C.
2014/07
5/5 Stars