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Call Us: (917) 338-0645
Mon - Fri: 9AM - 7PM
Sat - Sun: 12PM - 5PM
Address: 25 Essex Street, NYC (Map)

Microsoft Surface Pro 4 Repair

Live in New York City? You can drop it off at our shop in Manhattan.

We also have a mail in option, but we understand that mailing in a repair can be hassle. So, we have come up with 2 options to get your device fixed by mailing it in:

Option #1: Process the order by selecting the issue your having and pay for the repair first and mail it in.

Option #2: Skip the checkout process and just send your device to our address. Just make sure to email us your tracking number! We will diagnose the issue and call you to let you know how much is the repair before proceeding.

Please Note: Please include your name + phone number + email written on a piece of paper and include it in your package. No need to print anything out. We're saving trees and your time!

Customers are responsible for packaging and shipping the system to us. Click here for our mailing address or call us for help.

Worldwide Shipping is only available when paying with Bitcoin.

Sign up for a Bitcoin Coinbase Account here: http://www.coinbase.com/join/invited - Get a $10 bonus on signup.

User Reviews

I think most of these positive reviews here are a bit exaggerated or fluffed up. My experience with xcubicle was not good at all. When i took my playstation 3 for the yellow light repair xcubicle charged me $20.00 up front for their so called diagnostic. On top of that, I had to wait a few days, they then called stating that they could not fix my ps3 and had the option of buying one from them. I was told that If I bought one from them, I could not have my old one back but xcubicle still wanted to charge me full price on the one they wanted to sell to me. I found that a bit shady. My advice, stay away.

Pat@xCubicle Reply:
"5/9/2013 Hi Dan, Thank you for taking the time out to review our business and we're sorry that you've had an unpleasant experience with us. When did you bring your console in for a repair? Generally with all yellow light repairs, there is a 90% success rate and its unfortunate that we were unable to repair yours. The $20.00 diagnostic fee that was collected is for the time we spend on trying to repair your console. If we were able to repair your console, the diagnostic fee would go towards the final repair cost. It would not have been an additional charge. The trade in offer is just an extension of our services. We help our customers cut cost by trading in their non-working console for a fully working one for a more economical price. If you feel that we've charged you unjustly for our services, please feel free to come back and we'll refund your diagnostic fee. We look forward to your response. Much thanks, the xcubicle team"
Dan M.
2013/05
1/5 Stars

"A few weeks ago my Xbox 360 started freezing up while playing GTA V. At first, I thought it was a software issue, but quickly it turned into the dreaded RRoD (red ring of death).

Google pointed me to xCubicle to have my console repaired. The result is that I now have a working machine again. Yes, I think the fan came back a bit louder, but that's not a big deal.

Here's what you need to know:

  1. You drop off at a window.
  2. It's a $20 dollar deposit (in cash)
  3. There is a 3-5 day turn-around.
  4. The balance is due when you pick up the machine.
  5. They guarantee their work for 90 days. Surface Pro 4

I would definitely go to these guys again. You can tell from their store that they are into all things electronic and tinkering, so what they're doing appears to be a bit of a labor of love.

The only thing that kept me from giving them five stars is that their hours are a bit lacking."

Pat@xCubicle Reply:
Hey Aaron, thanks for listing out the essentials for fellow Yelpers. Your review is deeply appreciated and we're in the business to repair happiness. We're happy when you are.
Aaron M.
2014/03
4/5 Stars

My XBox 360 wasn't working, no red ring of death, just wasn't working. Now, I'm not a serious gamer, but I love blowing sh*t up a la Call of Duty. I find it therapeutic. So not having my Box, was not good, so I Yelped XBox repair and found XCubicle. They are the real deal, period. Took my box, they hooked it up via their matrix like set up, knew what the problem was, and fixed it in 2days!! Price was great, service awesome, process was easy, all via email, Anthony responded in minutes and even text me when it was ready. If you have any game console/game issues, do yourself a favor and see the doctors at XCubicle..and I love the store front, feels very Matrix like!

Joe T.
2014/05
5/5 Stars