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CALL/TXT (917) 338-0645
Address: 48 Wall St. 5th Floor, NYC (Map)

ps-vita-slim-repair-pch-2000-series-nyc (Walk In) + Texas Austin (Mail In Available)

Yes! We've finally started offering PS Vita Slim repair via mailing it from Austin, Texas, but if you live in NYC Manhattan (Financial District) it's easier to just stop by our office to get your PS Vita Slim fixed. But if you must send your device in please keep reading:

We understand that mailing in your PS Vita Slim repair can be a hassle. So, we came up with the simplest method of getting your device to us for repair: (it's literally 2 steps!) We ask you to skip the checkout process and ignore the order form. Just send your device to us and pay later. It can't get simpler than that!

(Step 1) Package device with our address on it. (Don't include wires/games!)
(Step 2) Bring package to the Post Office and pay for shipping.
(Step 3) We receive the package and we'll email you an invoice for the repair.

If you feel like processing the order and paying first, you can do that too. Just choose your PS Vita Slim issue and add it to the cart.

Be sure to email us your tracking number so we know when to expect your package! We will diagnose the issue and contact you to let you know the cost of the repair before doing any work.

Important: Include your name + phone number + email written on a piece of paper and include it in your package. Also, state the issue you're having with your PS Vita Slim. No need to print anything out. We're trying to keep this as simple as possible!

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User Reviews

I think most of these positive reviews here are a bit exaggerated or fluffed up. My experience with xcubicle was not good at all. When i took my playstation 3 for the yellow light repair xcubicle charged me $20.00 up front for their so called diagnostic. On top of that, I had to wait a few days, they then called stating that they could not fix my ps3 and had the option of buying one from them. I was told that If I bought one from them, I could not have my old one back but xcubicle still wanted to charge me full price on the one they wanted to sell to me. I found that a bit shady. My advice, stay away.

Pat@xCubicle Reply:
"5/9/2013 Hi Dan, Thank you for taking the time out to review our business and we're sorry that you've had an unpleasant experience with us. When did you bring your console in for a repair? Generally with all yellow light repairs, there is a 90% success rate and its unfortunate that we were unable to repair yours. The $20.00 diagnostic fee that was collected is for the time we spend on trying to repair your console. If we were able to repair your console, the diagnostic fee would go towards the final repair cost. It would not have been an additional charge. The trade in offer is just an extension of our services. We help our customers cut cost by trading in their non-working console for a fully working one for a more economical price. If you feel that we've charged you unjustly for our services, please feel free to come back and we'll refund your diagnostic fee. We look forward to your response. Much thanks, the xcubicle team"
Dan M.
2013/05
1/5 Stars

I was playing four-year-old my Xbox 360 a few weeks ago and saw some spontaneous fuzzy lines on the screen. As I desperately tried to get Master Chief to safety, the unit turned off and I got the dreaded Red Ring of Death (en.wikipedia.org/wiki/Xb…)! The Microsoft website was confusing; it either wanted $70 plus shipping, or was telling me that pre-2010 machines would not be fixed at all. The RROD is basically just caused by crappy thermal tape on the board of the unit, so I thought fixing it locally would be better. When I dropped off my device at xCubicle, they immediately confirmed the issue. I left them a $20 deposit. A few days later, they called and it was all fixed! They showed me that it was working on a monitor before I took it home. The total price was $65. The location itself is actually a corner store, and you can't go inside - it's just a super tiny window that opens up. Having hardcore gamers shyly pop their heads out of a tiny window covered in Mario stickers seems like it confirms a number of stereotypes, but these guys are awesome.

Pat@xCubicle Reply:
Hey Evan, thanks for taking the time to write us a review on our repair on your Xbox 360! Much appreciated =). Please also keep in mind that you do have a 90 day warranty with us. Game on! lol.
Evan R.
2013/07
4/5 Stars

after my tray debacle/review, Xcubicle took the unit back and replaced the tray again at no charge! Thanks!

Nelson F.
2013/11
4/5 Stars