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CALL/TXT (917) 338-0645
Address: 48 Wall St. 5th Floor, NYC (Map)

new-nintendo-3ds-xlll-repair-2015-model-n3dsxl-nyc (Walk In) + Massachusetts Boston (Mail In Available)

Yes! We've finally started offering New 3DS XL repair via mailing it from Boston, Massachusetts, but if you live in NYC Manhattan (Financial District) it's easier to just stop by our office to get your New 3DS XL fixed. But if you must send your device in please keep reading:

We understand that mailing in your New 3DS XL repair can be a hassle. So, we came up with the simplest method of getting your device to us for repair: (it's literally 2 steps!) We ask you to skip the checkout process and ignore the order form. Just send your device to us and pay later. It can't get simpler than that!

(Step 1) Package device with our address on it. (Don't include wires/games!)
(Step 2) Bring package to the Post Office and pay for shipping.
(Step 3) We receive the package and we'll email you an invoice for the repair.

If you feel like processing the order and paying first, you can do that too. Just choose your New 3DS XL issue and add it to the cart.

Be sure to email us your tracking number so we know when to expect your package! We will diagnose the issue and contact you to let you know the cost of the repair before doing any work.

Important: Include your name + phone number + email written on a piece of paper and include it in your package. Also, state the issue you're having with your New 3DS XL. No need to print anything out. We're trying to keep this as simple as possible!

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User Reviews

Service was very fast and friendly, will be returning with more business and telling my friends about it

Kevin P.
2012/06
5/5 Stars

"AMAZING. Stumbled on this place through google cause my Playstation 80 GB (backwards compatible) would not even turn on anymore after i tried to reflow and reapply the thermal paste a third time myself. I brought it here and they charged me a $30 diagnostic fee and $70 more if they fixed the problem.
Sure enough, in one day, they had my PS3 bumping and alive once again. They showed me on a monitor that it turned on and even put a game in to verify that it was reading discs. The lady associate i dealt with was very professional and courteous. It's cash only but definitely well worth it! I now know where to go for my system needs. Highly highly recommended. Love you guys and gals!
PS - love the little figures and art in the window. Keep up the excellent work!"

Joe A.
2013/09
5/5 Stars

They seem to do a pretty sloppy job. I brought my phone in to replace the screen because it was cracked. They speedily fixed it and I tested it and it looked great. I happily left. Only to realize that I forgot to test the front camera and it turns out, that was not connected. So I brought it back the next day thinking that they just forgot a step. This time, when I got the phone back after a longer wait than before, the front camera now worked but the back cover was loose, so then i had to give it back and they added more glue. But when I looked closely, the edges of the back cover now have small cracks. It's not extremely visible but it shows that this second time, the person was not as careful when trying to pry open the cover. And then, a few days later, I noticed that the NFC function was not working anymore. I use that to pay for taxi usually. Seems like they missed another step... Don't they have some kind of checklist to make sure they have done everything when they put things back? I have decided not to bring it back because I don't feel that I can trust them to do a good job. They actually charge more than other places I called and more than if I sent it back to the manufactory but I went there because the review ratings looked good and I thought it would be quicker than sending it to the manufacturer. Really wish they were not so sloppy.

Pat@xCubicle Reply:
Hi B A, we're sorry that you had to come back multiple times and we were still unable to resolve your issue. There may have been some oversight on our part. We'd love to make this right. Have you gotten the issue with your NFC resolved? If not, we'll be more than happy to resolve that issue for you for free. Please give us a call or txt @ 917-338-0645 at your earliest convenience. Again, we're truly sorry for the inconvenience we've caused you.
B A.
2014/05
1/5 Stars

3DS - Recent Comments

Ernest Segady III - I attempted to swap motherboards of a Japanese and English NEW 3ds XL for the limited edition case and failed miserably. There wasn't many online guides that were very detailed so I ended up breaking some ribbon cable clamps and couldn't get the LCD ribbon cables back in. I'm willing to work with you all in the price of the repair because I do not know if it is redeemable or if the motherboard itself needs to be replaced or not. I'm just really miserable because this was for my girlfriend and I feel really bad and need some assistance to make it right. The problem is when I turn it on the blue light comes on and then a pop noise happens and it shuts off. Obviously is connected to a loose/broken ribbon cable/connection. I don't have much experience in small electronics seeming how I only do console/pc repair, so I should have trusted my gut and left the professionals to it in the first place. I did a really bad job trying to redeem the broken clamps (tape everywhere) so a motherboard replacement is probably the best option. Thank you so much, and I really hope that this finds you well.
Emily Marmuscak - 3DS got wet with soda and doesn't turn on. Can you provide a quote of how much it will cost to repair. Thanks!
John Cunningham - Hi, I have to 3DS XLS. One is an American red one, and the other is a Japanese Charizard edition. While trying to shell swap them, a ziff connector broke on the American board I was putting in the Japanese one. I really want the Charizard one to work. I have all the parts, and could send them to you. Are you able to do this? Thanks.
Faizan Jamil - Model: Nintendo DSi (original US model) Problem: My DSi's top screen is cracked, games are barely playable and the problem has progressed to the point where you can see the liquid from the panel creating blue streaks on the screen
Marie dolan - Nitendo 3ds Xl screen is cracked.