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CALL/TXT (917) 338-0645
Address: 48 Wall St. 5th Floor, NYC (Map)

Nintendo Wii U Repair

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Live in New York City? You can drop it off at our shop in Manhattan.

We also have a mail in option, but we understand that mailing in a repair can be hassle. So, we have come up with 2 options to get your device fixed by mailing it in:

Option #1: Process the order by selecting the issue your having and pay for the repair first and mail it in.

Option #2: Skip the checkout process and just send your device to our address. Just make sure to email us your tracking number! We will diagnose the issue and call you to let you know how much is the repair before proceeding.

Please Note: Please include your name + phone number + email written on a piece of paper and include it in your package. No need to print anything out. We're saving trees and your time!

Customers are responsible for packaging and shipping the system to us. Click here for our mailing address or call us for help.

Worldwide Shipping is only available when paying with Bitcoin.

Sign up for a Bitcoin Coinbase Account here: http://www.coinbase.com/join/invited - Get a $10 bonus on signup.

User Reviews

Unfortunately they don't take anything outside their standard list of services it seems. For example I asked if they could put back together my iPhone which someone else opened and couldn't re-assemble. They said no because they don't want to be liable. I understand the point, but sorry, that's pretty weak.

Pat@xCubicle Reply:
Let's be fair here. You should have been more responsible with your iPhone. We were cordial with you on the phone and we were honest with you. We made clear of what we do and what we don't do. We did not provide any services for you, the only thing that we did provide was friendship and honesty. We gave you 99.9% of customer service that the other place didn't give you. It's quite unfortunate that our relationship has turned sour so quickly. Please reevaluate your review. Your time and effort will be greatly appreciated.
Jorge O.
2013/08
2/5 Stars

What a great experience! After being totally bummed with the dreaded 3 lights on my xbox 360, I thought I'd have to replace it. After a Google search, I dropped it off with xcubicle for them to take a look. Within a couple days they had it repaired and ready for pickup. They were polite, professional, and do an amazing job economizing on their storefront workspace! Highly recommend them to any gamer with a sick system and hesitant to fork over more for a replacement!

Brett W.
2014/12
5/5 Stars

They seem to do a pretty sloppy job. I brought my phone in to replace the screen because it was cracked. They speedily fixed it and I tested it and it looked great. I happily left. Only to realize that I forgot to test the front camera and it turns out, that was not connected. So I brought it back the next day thinking that they just forgot a step. This time, when I got the phone back after a longer wait than before, the front camera now worked but the back cover was loose, so then i had to give it back and they added more glue. But when I looked closely, the edges of the back cover now have small cracks. It's not extremely visible but it shows that this second time, the person was not as careful when trying to pry open the cover. And then, a few days later, I noticed that the NFC function was not working anymore. I use that to pay for taxi usually. Seems like they missed another step... Don't they have some kind of checklist to make sure they have done everything when they put things back? I have decided not to bring it back because I don't feel that I can trust them to do a good job. They actually charge more than other places I called and more than if I sent it back to the manufactory but I went there because the review ratings looked good and I thought it would be quicker than sending it to the manufacturer. Really wish they were not so sloppy.

Pat@xCubicle Reply:
Hi B A, we're sorry that you had to come back multiple times and we were still unable to resolve your issue. There may have been some oversight on our part. We'd love to make this right. Have you gotten the issue with your NFC resolved? If not, we'll be more than happy to resolve that issue for you for free. Please give us a call or txt @ 917-338-0645 at your earliest convenience. Again, we're truly sorry for the inconvenience we've caused you.
B A.
2014/05
1/5 Stars