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CALL/TXT (917) 338-0645
Address: 48 Wall St. 5th Floor, NYC (Map)

xbox-one-repair-nyc (Walk In) + Texas Austin (Mail In Available)

Xbox One Repair from Austin - Texas

Yes! We've finally started offering Xbox One repair via mailing it from Austin, Texas, but if you live in NYC Manhattan (Financial District) it's easier to just stop by our office to get your Xbox One fixed. But if you must send your device in please keep reading:

We understand that mailing in your Xbox One repair can be a hassle. So, we came up with the simplest method of getting your device to us for repair: (it's literally 2 steps!) We ask you to skip the checkout process and ignore the order form. Just send your device to us and pay later. It can't get simpler than that!

(Step 1) Package device with our address on it. (Don't include wires/games!)
(Step 2) Bring package to the Post Office and pay for shipping.
(Step 3) We receive the package and we'll email you an invoice for the repair.

If you feel like processing the order and paying first, you can do that too. Just choose your Xbox One issue and add it to the cart.

Be sure to email us your tracking number so we know when to expect your package! We will diagnose the issue and contact you to let you know the cost of the repair before doing any work.

Important: Include your name + phone number + email written on a piece of paper and include it in your package. Also, state the issue you're having with your Xbox One. No need to print anything out. We're trying to keep this as simple as possible!

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User Reviews

Unfortunately they don't take anything outside their standard list of services it seems. For example I asked if they could put back together my iPhone which someone else opened and couldn't re-assemble. They said no because they don't want to be liable. I understand the point, but sorry, that's pretty weak.

Pat@xCubicle Reply:
Let's be fair here. You should have been more responsible with your iPhone. We were cordial with you on the phone and we were honest with you. We made clear of what we do and what we don't do. We did not provide any services for you, the only thing that we did provide was friendship and honesty. We gave you 99.9% of customer service that the other place didn't give you. It's quite unfortunate that our relationship has turned sour so quickly. Please reevaluate your review. Your time and effort will be greatly appreciated.
Jorge O.
2013/08
2/5 Stars

Brought my boyfriends PS3 to be repaired. They were able to find the problem immediately. I had asked them if they would be able to fix it the same day as I wanted to surprise my bf as his bday present. I begged them a little and they promised me that they would try to fix it by closing time. I went back to the shop around closing time and found that it was fixed and working! I was so happy and the cost of fixing it was way less then buying a new unit. These guys rock!

Pat@xCubicle Reply:
Hey Craig, thanks for giving us such an honest review. This makes our entire team quite happy =).
Craig W.
2013/02
4/5 Stars

"Brought my PS3 there after it had a YLOD problem. The staff is very friendly and helpfull, and my 60 gb console is working just fine!
Thanks again! For me the best repair shop in town.

PS: The store itself is so damn cool ..."

Michael P.
2012/08
5/5 Stars

Xbox One / 360 - Recent Comments

joshua lino - xbox turns on and everything but does not let me connect controllers or when i plug in the usb it dosent work like that also .
Austin - Xbox does not boot, instead 3 red blinking lights. Does so with and without hard drive connected. Power supply has green light. Have tried 2 different AV cables.
Sean Syed - Hello, I've had an issue with my xbox 360 slim 4gb. I did not touch it for about 2 years and when i decided I wanted to play it for the first time in a long time, it would work. I would press the green button on the xbox and it would be green for 2 seconds. Then it would blink a red flashing light dot 3-5 times and power off automatically. It wasnt rings around the dot, but it was the center dot that would blink. I dont know if its repairable or not but would you be able to fix it and give me a suggested price for it? Thanks and I hope to do business soon.
Ramona Stevenson - xbox 360 black disk drive stuck, not opening or closing.
Nate LaFave - Repeatedly tries and fails to download update at start-up (possibly a hard drive issue?) which prevents any connectivity with Xbox live. It still allows gameplay of single player games, but these are saved on a USB drive. I tried downloading the system update to the USB and loading it from there, but it did not work (hence my assumption it is a hard drive, rather than wireless connectivity issue).