xbox-one-repair-nyc (Walk In) + New Hampshire Concord (Mail In Available)
Yes! We've finally started offering Xbox One repair via mailing it from Concord, New Hampshire, but if you live in NYC Manhattan (Financial District) it's easier to just stop by our office to get your Xbox One fixed. But if you must send your device in please keep reading:
We understand that mailing in your Xbox One repair can be a hassle. So, we came up with the simplest method of getting your device to us for repair: (it's literally 2 steps!) We ask you to skip the checkout process and ignore the order form. Just send your device to us and pay later. It can't get simpler than that!
(Step 1) Package device with our address on it. (Don't include wires/games!)
(Step 2) Bring package to the Post Office and pay for shipping.
(Step 3) We receive the package and we'll email you an invoice for the repair.
If you feel like processing the order and paying first, you can do that too. Just choose your Xbox One issue and add it to the cart.
Be sure to email us your tracking number so we know when to expect your package! We will diagnose the issue and contact you to let you know the cost of the repair before doing any work.
Important: Include your name + phone number + email written on a piece of paper and include it in your package. Also, state the issue you're having with your Xbox One. No need to print anything out. We're trying to keep this as simple as possible!
"Sure they will fix your consoles, but they will return your consoles in a damaged state.
The NDS Lite that I had taken to xCubicle to repair worked afterwards but the external shell was completely scratched up. I provided photographs showing that my NDS Lite was in perfect condition (I had installed a custom shell so there were no marks or scratches) and I provided photographs of what my NDS Lite looked like after they repaired it, which was scratched up all over on the front and the back. However, xCubicle refused to provide appropriate compensation and I am now contacting the Better Business Bureau in order to sort things out.
Long story short: GO ANYWHERE ELSE. This place does not accept that they made mistakes and they will continue to try and pass the blame onto you if there are any damages."
When I first saw it was a cubicle on Essex St, the name of the business dawned on me. LOL! I couldn't have asked for more from these guys, they were polite and friendly with guaranteed work (if the system fails anytime within 60 days- you bring it back without hassle)! I brought my PS3 for work and I was in and out of the place in a matter of minutes for the diagnostic. I figured they'd be done with my console in several days since I noticed MANY consoles in their qaint little shop but to my surprise, I got the pick-up call in just a day! They will answer any questions you have via phone and email with fast responses, so if you need your console fixed, these are the fellas for the job!
"Had a PS3 with graphical glitch issues.
These guys were very helpful and responsive at every stage of the process. They made sure to explain and outline everything before I left the PS with them.
Although they weren't able to repair it, they had a good turnaround time and offered a reasonable price for a trade in--so I end up with a working unit in the end, which is what I was after.
Overall I'm happy with the service."