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CALL/TXT (917) 338-0645
Address: 48 Wall St. 5th Floor, NYC (Map)

xbox-one-repair-nyc (Walk In) + Connecticut Hartford (Mail In Available)

Xbox One Repair from Hartford - Connecticut

Yes! We've finally started offering Xbox One repair via mailing it from Hartford, Connecticut, but if you live in NYC Manhattan (Financial District) it's easier to just stop by our office to get your Xbox One fixed. But if you must send your device in please keep reading:

We understand that mailing in your Xbox One repair can be a hassle. So, we came up with the simplest method of getting your device to us for repair: (it's literally 2 steps!) We ask you to skip the checkout process and ignore the order form. Just send your device to us and pay later. It can't get simpler than that!

(Step 1) Package device with our address on it. (Don't include wires/games!)
(Step 2) Bring package to the Post Office and pay for shipping.
(Step 3) We receive the package and we'll email you an invoice for the repair.

If you feel like processing the order and paying first, you can do that too. Just choose your Xbox One issue and add it to the cart.

Be sure to email us your tracking number so we know when to expect your package! We will diagnose the issue and contact you to let you know the cost of the repair before doing any work.

Important: Include your name + phone number + email written on a piece of paper and include it in your package. Also, state the issue you're having with your Xbox One. No need to print anything out. We're trying to keep this as simple as possible!

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User Reviews

"AMAZING. Stumbled on this place through google cause my Playstation 80 GB (backwards compatible) would not even turn on anymore after i tried to reflow and reapply the thermal paste a third time myself. I brought it here and they charged me a $30 diagnostic fee and $70 more if they fixed the problem.
Sure enough, in one day, they had my PS3 bumping and alive once again. They showed me on a monitor that it turned on and even put a game in to verify that it was reading discs. The lady associate i dealt with was very professional and courteous. It's cash only but definitely well worth it! I now know where to go for my system needs. Highly highly recommended. Love you guys and gals!
PS - love the little figures and art in the window. Keep up the excellent work!"

Joe A.
2013/09
5/5 Stars

I think most of these positive reviews here are a bit exaggerated or fluffed up. My experience with xcubicle was not good at all. When i took my playstation 3 for the yellow light repair xcubicle charged me $20.00 up front for their so called diagnostic. On top of that, I had to wait a few days, they then called stating that they could not fix my ps3 and had the option of buying one from them. I was told that If I bought one from them, I could not have my old one back but xcubicle still wanted to charge me full price on the one they wanted to sell to me. I found that a bit shady. My advice, stay away.

Pat@xCubicle Reply:
"5/9/2013 Hi Dan, Thank you for taking the time out to review our business and we're sorry that you've had an unpleasant experience with us. When did you bring your console in for a repair? Generally with all yellow light repairs, there is a 90% success rate and its unfortunate that we were unable to repair yours. The $20.00 diagnostic fee that was collected is for the time we spend on trying to repair your console. If we were able to repair your console, the diagnostic fee would go towards the final repair cost. It would not have been an additional charge. The trade in offer is just an extension of our services. We help our customers cut cost by trading in their non-working console for a fully working one for a more economical price. If you feel that we've charged you unjustly for our services, please feel free to come back and we'll refund your diagnostic fee. We look forward to your response. Much thanks, the xcubicle team"
Dan M.
2013/05
1/5 Stars

I had a broken XBOX and everywhere wanted weeks to repair it, required me to mail it, and cost anywhere from $60-$175. It made me think I had to just buy a new console... but I searched a ilttle more... and found xCubicle right in Manhattan! xCubicle diagnosed the problem right on the spot and took the unit.... they did the repair for $65 and called me when it was complete three days later as originally stated. They even gave me a bag to carry it back as I had walked there to pick it up and didn't think to bring a bag. Excellent (and friendly) customer service, fair price, quick turnaround and high quailty work.

Pat@xCubicle Reply:
Thanks for the review! We're always striving to do great work =).
John H.
2014/07
5/5 Stars

Xbox One / 360 - Recent Comments

Myles Dawson - My Xbox disc tray isn’t ejecting my disc. My game is stuck inside my Xbox.
Jasmine - Xbox disk tray is broken. Won't open or fully close
luis - my xbox 360 is first generation i had it mod so that i could play bootleg video game. i went online about a year ago and Microsoft had an up date when the update was complete the xbox live gave me error code E66 i can play the xbox but i can not go online any more ...can you fix this ? i spoke to sutel today and she told me to try to update again it did not work so i would like to know if this is something you can fix .i have been looking online i believe my DVD drive has to be flashed to match my mother broad.
david - xbox turns on but from 4 seconds - a few minutes it freezes.
David Catala - Microsoft repaired my xbox about 5 months ago because it had red rings. It was working fine for a few months and now it keeps freezing. I formatted my hard drive and it worked for a few days. Now it freezes when I'm playing a game or even on start up.