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Address: 48 Wall St. 5th Floor, NYC (Map)

xbox-one-repair-nyc (Walk In) + Colorado Denver (Mail In Available)

Xbox One Repair from Denver - Colorado

Yes! We've finally started offering Xbox One repair via mailing it from Denver, Colorado, but if you live in NYC Manhattan (Financial District) it's easier to just stop by our office to get your Xbox One fixed. But if you must send your device in please keep reading:

We understand that mailing in your Xbox One repair can be a hassle. So, we came up with the simplest method of getting your device to us for repair: (it's literally 2 steps!) We ask you to skip the checkout process and ignore the order form. Just send your device to us and pay later. It can't get simpler than that!

(Step 1) Package device with our address on it. (Don't include wires/games!)
(Step 2) Bring package to the Post Office and pay for shipping.
(Step 3) We receive the package and we'll email you an invoice for the repair.

If you feel like processing the order and paying first, you can do that too. Just choose your Xbox One issue and add it to the cart.

Be sure to email us your tracking number so we know when to expect your package! We will diagnose the issue and contact you to let you know the cost of the repair before doing any work.

Important: Include your name + phone number + email written on a piece of paper and include it in your package. Also, state the issue you're having with your Xbox One. No need to print anything out. We're trying to keep this as simple as possible!

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User Reviews

I had a broken XBOX and everywhere wanted weeks to repair it, required me to mail it, and cost anywhere from $60-$175. It made me think I had to just buy a new console... but I searched a ilttle more... and found xCubicle right in Manhattan! xCubicle diagnosed the problem right on the spot and took the unit.... they did the repair for $65 and called me when it was complete three days later as originally stated. They even gave me a bag to carry it back as I had walked there to pick it up and didn't think to bring a bag. Excellent (and friendly) customer service, fair price, quick turnaround and high quailty work.

Pat@xCubicle Reply:
Thanks for the review! We're always striving to do great work =).
John H.
5/5 Stars

They fixed my s4 LCD screen in less than two hours. Not to mention the price is cheaper than most repair shop you go to. The people there are very friendly, the result is amazing. Brand new and working lcd screen, I am indeed a satisfied customer.

Pat@xCubicle Reply:
Hey Xin, we love happy customers like you =). Thanks for taking the time out to give us feedback for the work we did for your Samsung Galaxy S4
Xin W.
5/5 Stars

Unfortunately they don't take anything outside their standard list of services it seems. For example I asked if they could put back together my iPhone which someone else opened and couldn't re-assemble. They said no because they don't want to be liable. I understand the point, but sorry, that's pretty weak.

Pat@xCubicle Reply:
Let's be fair here. You should have been more responsible with your iPhone. We were cordial with you on the phone and we were honest with you. We made clear of what we do and what we don't do. We did not provide any services for you, the only thing that we did provide was friendship and honesty. We gave you 99.9% of customer service that the other place didn't give you. It's quite unfortunate that our relationship has turned sour so quickly. Please reevaluate your review. Your time and effort will be greatly appreciated.
Jorge O.
2/5 Stars

Xbox One / 360 - Recent Comments

Charlie Recalde - Xbox 360 slim, connected to AV receiver with HDMI cable - The cd drive touch sensitive open button stopped working. Also beginning at the same time, the console now boots up, and the controller syncs, all with no picture or sound on the TV. But then, it boots up again, the lights spin around on the console again and the video comes onto the TV but it outputs no sound whatsoever. It then proceeds to operate perfectly, but without any sound being output to the HDMI. However, when I use wireless headphones that are plugged into the optical sound port, I can hear the sound. Then when you turn it off, it doesn't shut down automatically, but waits a few seconds, then makes the sound it makes when u open the CD drive, and then shuts down. Any idea what the issue might be and how much it would cost to fix? Thanks.
Corey McGann - My xbox 360, one of the older versions, began showing 2 red rings, which after checking online means an overheating problem. Would like to get it fixed! Thanks Corey
Jodie - Hello: My son got a used XBOX360 for Christmas. Most of the games work, however his brand new Lego Batman 2 game pauses after the introduction and says the disk is unreadable. Just recently, his Skylanders Swapforce disk stopped working, it will show that it's loading and then the system won't recognize it. I'm thinking he may have scratched them, being he is 5. Is there a way to resurface these games?
Brandon Jones - my xbox elite is not reading discs at all. it keeps saying open disc tray and wont play any games, and i cant fix it?
Anthony Benitez - Xbox Wifi chip need to be replaced