xbox-one-repair-nyc (Walk In) + Alaska Juneau (Mail In Available)
Yes! We've finally started offering Xbox One repair via mailing it from Juneau, Alaska, but if you live in NYC Manhattan (Financial District) it's easier to just stop by our office to get your Xbox One fixed. But if you must send your device in please keep reading:
We understand that mailing in your Xbox One repair can be a hassle. So, we came up with the simplest method of getting your device to us for repair: (it's literally 2 steps!) We ask you to skip the checkout process and ignore the order form. Just send your device to us and pay later. It can't get simpler than that!
(Step 1) Package device with our address on it. (Don't include wires/games!)
(Step 2) Bring package to the Post Office and pay for shipping.
(Step 3) We receive the package and we'll email you an invoice for the repair.
If you feel like processing the order and paying first, you can do that too. Just choose your Xbox One issue and add it to the cart.
Be sure to email us your tracking number so we know when to expect your package! We will diagnose the issue and contact you to let you know the cost of the repair before doing any work.
Important: Include your name + phone number + email written on a piece of paper and include it in your package. Also, state the issue you're having with your Xbox One. No need to print anything out. We're trying to keep this as simple as possible!
I brought my XBox 360 into XCubicle in December because my disk drive stopped opening. They charged me $80 for the repair, citing that I needed a new belt. After picking it up, it worked fine -- for a month. It started acting up again and finally stopped opening again altogether just last week. My girlfriend decided to see if she could repair it by watching a video on YouTube. She took the device apart and discovered that my "new belt" that cost $80 was really just a throw-away rubber band. XBoxes get hot. There is a reason you shouldn't use a rubber band. Dry rot. While she had the XBox open, she discovered that another part (a shield) had been replaced for some reason and that repair was shoddy as well. They replaced it with an incorrect part and masking taped it together. They even lost two screws that hold the case together from the inside. It's amazing that it ever worked at all. This was the only repair that I've ever had done on the Xbox, and I've had it since it was brand new. Do not take your equipment to these people. Watch a video or email me and my girlfriend will happily do it for half price. Not Kidding.
When I first saw it was a cubicle on Essex St, the name of the business dawned on me. LOL! I couldn't have asked for more from these guys, they were polite and friendly with guaranteed work (if the system fails anytime within 60 days- you bring it back without hassle)! I brought my PS3 for work and I was in and out of the place in a matter of minutes for the diagnostic. I figured they'd be done with my console in several days since I noticed MANY consoles in their qaint little shop but to my surprise, I got the pick-up call in just a day! They will answer any questions you have via phone and email with fast responses, so if you need your console fixed, these are the fellas for the job!
After updating my rating to 3 stars, I was told I could get my fan replaced, but the risk is that the system will overheat again at some point. My system is pretty old, so I'm wondering if I should pre-emptively buy a new one instead of messing with this one any more (could probably sell it). I'd lose the backward compatibility, but I really don't play the old games anymore. Anyway, my point is, this place is great. I'll keep it at 4 stars because it wasn't clear to me just how loud the fan would be, but they are well priced, quick, and very accomodating.