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CALL/TXT (917) 338-0645
Address: 48 Wall St. 5th Floor, NYC (Map)

xbox-one-repair-nyc (Walk In) + Alaska Juneau (Mail In Available)

Xbox One Repair from Juneau - Alaska

Yes! We've finally started offering Xbox One repair via mailing it from Juneau, Alaska, but if you live in NYC Manhattan (Financial District) it's easier to just stop by our office to get your Xbox One fixed. But if you must send your device in please keep reading:

We understand that mailing in your Xbox One repair can be a hassle. So, we came up with the simplest method of getting your device to us for repair: (it's literally 2 steps!) We ask you to skip the checkout process and ignore the order form. Just send your device to us and pay later. It can't get simpler than that!

(Step 1) Package device with our address on it. (Don't include wires/games!)
(Step 2) Bring package to the Post Office and pay for shipping.
(Step 3) We receive the package and we'll email you an invoice for the repair.

If you feel like processing the order and paying first, you can do that too. Just choose your Xbox One issue and add it to the cart.

Be sure to email us your tracking number so we know when to expect your package! We will diagnose the issue and contact you to let you know the cost of the repair before doing any work.

Important: Include your name + phone number + email written on a piece of paper and include it in your package. Also, state the issue you're having with your Xbox One. No need to print anything out. We're trying to keep this as simple as possible!

Worldwide Shipping is only available when paying with Bitcoin.

Sign up for a Bitcoin Coinbase Account here: http://www.coinbase.com/join/invited - Get a $10 bonus on signup.

User Reviews

"Brought my PS3 there after it had a YLOD problem. The staff is very friendly and helpfull, and my 60 gb console is working just fine!
Thanks again! For me the best repair shop in town.

PS: The store itself is so damn cool ..."

Michael P.
2012/08
5/5 Stars

"After a quick search on google for places in NYC that repair game consoles, I came across a link to xcubicle's website. I clicked through the link and filled out a request for a quote, describing my problem in detail. I received a timely response from Suesan describing that my PS3 may be experiencing overheating issues and that xcubicle usually charges $100 ($20 diagnostic fee upfront) to fix this type of issue. To me, $100 sounded reasonable to restore my PS3, as opposed to purchasing a new one. Not to mention, their 60-day warranty sounded appealing.
As a result, I stopped by xcubicle on a Saturday and dropped off my PS3 and was told by the person working the window (you stand outside while they speak to you through a window) that my problem could be fixed after I paid $20 and he ran the ""diagnostic. test""
Halfway through the week, I received a voicemail from an xcubicle employee saying that my PS3 could not be fixed, but that I could purchase a refurbished PS3 for $195. After doing some research online I came to the conclusion that $195 was a reasonable price, so I called xcubicle back and told them to reserve a refurbished PS3 as I planned on picking it up the upcoming Saturday.
When I showed up to pick up the refurbished PS3 I asked for my old PS3 back thinking I could sell it to someone who could use the working parts in order to make some money back. HOWEVER, I was told that the $195 price for the refurbished PS3 was contingent on xcubicle keeping my old PS3. Needless to say, this sounded pretty shady and it made me pretty angry. Upon hearing this, I asked the following questions - I've included their responses.
ME: What was wrong with my PS3 that it could not be fixed?
xcubicle employee: I don't know what was specifically wrong, but sometimes they just cannot be fixed.
ME: Do you plan on reusing parts from my PS3?
xcubicle employee: Yes, but only the lens, not all parts can be reused.
ME: If you plan on reusing my parts shouldn't I get a better price than $195 for a refurbished PS3? $195 is only at a slight discount to other refurbished PS3s online.
xcubicle employee: I can't really negotiate, I'd have to ask my boss.
I then proceeded to ask the xcubicle employee to call his boss. The xcubicle employee went off somewhere in the back and then came back and told me he sent him an email. When I asked why he couldn't just call him, he said his boss is in another country, but that he would be in NYC later in April if I wanted to come back then.
After expressing my displeasure and accusing them of running a racket, I simply asked for my old PS3 back and left.
BOTTOM LINE: These guys are up to something. Contrary to what some other reviewers have posted, their process is NOT transparent at all and dealing with them left a very bad taste in my mouth. I cannot recommend their services. Deal with them at your own risk.
...as for myself, I'm off to see if they already took parts out of my old PS3 (they assured me they hadn't yet, but I'm a little doubtful)."

Pat@xCubicle Reply:
4/18/2013 Thank you for taking the time out to write this review and we're sorry to hear that you're unhappy with our service. Please write back at your earliest convenience so that we can work something out. We love to make you a happy customer instead.
Rudolpho C.
2013/04
1/5 Stars

I had a broken XBOX and everywhere wanted weeks to repair it, required me to mail it, and cost anywhere from $60-$175. It made me think I had to just buy a new console... but I searched a ilttle more... and found xCubicle right in Manhattan! xCubicle diagnosed the problem right on the spot and took the unit.... they did the repair for $65 and called me when it was complete three days later as originally stated. They even gave me a bag to carry it back as I had walked there to pick it up and didn't think to bring a bag. Excellent (and friendly) customer service, fair price, quick turnaround and high quailty work.

Pat@xCubicle Reply:
Thanks for the review! We're always striving to do great work =).
John H.
2014/07
5/5 Stars

Xbox One / 360 - Recent Comments

JohnJackson - Xbox 360 wont read disc
Mohamed Traore - I just woke up one morning and i tried to put my xbox 360 S on and it wouldn't work ....i looked at my power brick and it was red so i did some research and people who had the same problem said that it is because the power brick is broken so i ordered a new power brick from microsoft. When i try to start my xbox with the new power brick the xbox makes the on sound then just shuts off right after, also the light on the power brick turn from orange to red instantly. So i did some research again and i learn did it could be a problem with my transistors or some other stuff so i don't know what to do anymore and i just hope my xbox can be repaired again
Greg - When the xbox 360 (slim) is spinning a disk it makes a very audible clicking noise originating from the right side of the system.
Alex den - hi: We are special to offer repair Accessory for iPhone/iPad/iPod/Mobile/3DS/DSi/DS/Wii/PS3/PS2/PSP/Xbox. You won’t find lower price in other place. If you need any product, please visit our store: mobile-part.com
jeremy smith - looking to have my modded Xbox 360 phat repaired it was fix before but now it has 3 red lights....., it has been working for a year but today i hear a beep and 3 lights, can this be fix and how much?