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CALL/TXT (917) 338-0645
Address: 48 Wall St. 5th Floor, NYC (Map)

Xbox One Repair

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Yes, we know the "Xbox One" is out, but its also going to be a bit pricey to get this new hardware fixed since their aren't many parts on the market yet. But rest assured we'll be using our past 8 years of experience fixing the old Xbox and applying it to the "Xbox One".

Live in New York City? You can drop it off at our shop in Manhattan.

We also have a mail in option, but we understand that mailing in a repair can be hassle. So, we have come up with 2 options to get your device fixed by mailing it in:

Option #1: Process the order by selecting the issue your having and pay for the repair first and mail it in.

Option #2: Skip the checkout process and just send your device to our address. Just make sure to email us your tracking number! We will diagnose the issue and call you to let you know how much is the repair before proceeding.

Please Note: Please include your name + phone number + email written on a piece of paper and include it in your package. No need to print anything out. We're saving trees and your time!

Customers are responsible for packaging and shipping the system to us. Click here for our mailing address or call us for help.

Worldwide Shipping is only available when paying with Bitcoin.

Sign up for a Bitcoin Coinbase Account here: http://www.coinbase.com/join/invited - Get a $10 bonus on signup.

User Reviews

Look, I am a techie kind of a guy, so when something breaks I will try and fix it myself, and if I can't I'll take it to the Mfg. My PSP 1000 was broken, I read all I could online and felt like I had a good idea what was wrong, but I could not be sure. I brought the PSP to XCubicle and they had an idea for a quick fix, but it didn't work out, the MB had to be replaced (Which BTW was what I was figuring anyway) They took care of it and I had it back the next day, fully functional (My PSP had been broken for nearly a year) The price was reasonable and by that I mean less then half of what a new device would cost. But you cannot buy a new PSP 1000 anymore can you. They do all sorts of work there including fixing RROD and burnt out Blue Ray Lasers, they are super nice and friendly. I am sure I will be sending devices to them again in the future, and that anyone I know with bad hardware is going to be getting an earful from me about why they should go to XCubicle.

Kent S.
2014/10
5/5 Stars

I brought my XBox 360 into XCubicle in December because my disk drive stopped opening. They charged me $80 for the repair, citing that I needed a new belt. After picking it up, it worked fine -- for a month. It started acting up again and finally stopped opening again altogether just last week. My girlfriend decided to see if she could repair it by watching a video on YouTube. She took the device apart and discovered that my "new belt" that cost $80 was really just a throw-away rubber band. XBoxes get hot. There is a reason you shouldn't use a rubber band. Dry rot. While she had the XBox open, she discovered that another part (a shield) had been replaced for some reason and that repair was shoddy as well. They replaced it with an incorrect part and masking taped it together. They even lost two screws that hold the case together from the inside. It's amazing that it ever worked at all. This was the only repair that I've ever had done on the Xbox, and I've had it since it was brand new. Do not take your equipment to these people. Watch a video or email me and my girlfriend will happily do it for half price. Not Kidding.

Pat@xCubicle Reply:
Thank you for taking the time out to review our business and we're sorry that you've had an unpleasant experience with us. If your Xbox 360 drive started to act up after a month, you were well under our 90 day warranty and you could have brought it in and we would've repaired it for free. Please understand this is the reason why repair shops provide a warranty system as every repair isn't going to be 100% perfect, there will always be a small percentage of repairs that might end up coming back and thats just the nature of things. Its the same if you were to buy 100 apples, you are going to get some bad ones and we have factored this into our business model by providing a worry free warranty. We price all xbox drive repairs at $80 regardless of what issue it is. It's just a flat pricing we use to cover any problems with the dive. Some people have broken timing belts, issues reading games, broken drive spindles, corrupt drive boards and the list goes on. We can't possibly list every problem and price it to each broken item. This is why we do a flat $80 pricing for any drive related repair and we cover it fully during the warranty period. If you brought your system in and we replaced your timing belt and then a month later the drive stops reading games, we will repair that for free as its still considered a drive repair. As for the method of repair, you may see it as a rubber band, but in technical terms its called a timing belt and it is in every type of CD/DVD drive in existence. Its the same stance of saying a car has rubber bands to move it's motors and a mechanic used a rubber band to fix a car. Not all timing belts are made equal and on rare occasions they do fail and in your case it did. I'm sorry you were not satisfied with the repair, but it would have been great if you gave us a call in the first place. Yes I agree that anyone can fix their own device by watching a youtube video, but not everyone does which is why we are providing this service. I hope our response sheds some positive light on this review.
Brandon S.
2013/07
1/5 Stars

Brought my boyfriends PS3 to be repaired. They were able to find the problem immediately. I had asked them if they would be able to fix it the same day as I wanted to surprise my bf as his bday present. I begged them a little and they promised me that they would try to fix it by closing time. I went back to the shop around closing time and found that it was fixed and working! I was so happy and the cost of fixing it was way less then buying a new unit. These guys rock!

Pat@xCubicle Reply:
Hey Craig, thanks for giving us such an honest review. This makes our entire team quite happy =).
Craig W.
2013/02
4/5 Stars

Xbox One / 360 - Recent Comments

Rob Hom - Xbox worked fine last night, suddenly got the RROD.
Anthony Johnson - hello guys i have a xbox 360 slim and for some reaon my xbox seems to act strange. It will read my games in the next 5 minutes it would go to dashboard and say that the game is unreadable. I have token this games back to the place i brought them from to get an new one incase that one was defective. But it keeps on doing the same thing so i think i need a new disc drive. Or is there another way to fix this without gettung a whole new one.
Amy Virshup - My son's Turtle Beach headset got yanked out of his XBox, now the headset doesn't work -- won't turn on. but i'm not sure if the problem is the headset or if when it got pulled out it damaged the connection in the XBox itself.
Zinad - I have a code E74 on my Xbox360. How much would it cost to fix that and how long would it take fix it?
Dan Eisele - You come reccommended to me and I am originally from the Virginia/New York area. I have two original Xboxes I want repaired. One I have an error code of 07 on it. I would like any upgrades I can get on it. The other is a garage sale find that the garage sale owner told me was modded. It has a switch on it and appears to have been soldered. It would be nice to save the hundreds of games etc. that they put on it. Is this possible to do at all on the garage sale Xbox? I believe it showed an error code of 21 on it when I could get it on. I also have an old Sega if you can fix it, I will send it as well. Do you also have the ability to repair controllers? I am anxious to send these out and also would try and send out to you by Friday. I would like an estimate for repairs if possible. Talk to you soon. Good doing business with an East coast company again. :)