playstation-4-ps4-repair-nyc (Walk In) + New Mexico Santa Fe (Mail In Available)
Yes! We've finally started offering PS4 repair via mailing it from Santa Fe, New Mexico, but if you live in NYC Manhattan (Financial District) it's easier to just stop by our office to get your PS4 fixed. But if you must send your device in please keep reading:
We understand that mailing in your PS4 repair can be a hassle. So, we came up with the simplest method of getting your device to us for repair: (it's literally 2 steps!) We ask you to skip the checkout process and ignore the order form. Just send your device to us and pay later. It can't get simpler than that!
(Step 1) Package device with our address on it. (Don't include wires/games!)
(Step 2) Bring package to the Post Office and pay for shipping.
(Step 3) We receive the package and we'll email you an invoice for the repair.
If you feel like processing the order and paying first, you can do that too. Just choose your PS4 issue and add it to the cart.
Be sure to email us your tracking number so we know when to expect your package! We will diagnose the issue and contact you to let you know the cost of the repair before doing any work.
Important: Include your name + phone number + email written on a piece of paper and include it in your package. Also, state the issue you're having with your PS4. No need to print anything out. We're trying to keep this as simple as possible!
These guys are amazing! my ps3 recently died and i had alot of family photos in my system and I wanted some place reliable. i researched around and was thinking about sending it to places out of the state, but read alot of bad horror stories during shipping so decided to do it locally so at least i can talk to the guy that's going to fix my stuff. at first i brought it to my local game shop in brooklyn but they weren't able to fix it and actually recommend me to these guys afterwards. well i brought it in and the guy (vincent) was very informative about how they were going to fix it and explained me the process of reflowing my board to revive it. their prices are much more than other places, but that's due to their experience level from what i noticed and you really get what you pay for. I'm so glad they we're able to get machine up and running again. they were even nice enough to backup my pictures for me. they need a bigger store! amazing how much they get done in there tho.
The place looks sketchy and it is. They held my PS3 for 7 days before I decided to call and see what was going on. After 20 min on the phone listening to them search for it, I was told they couldn't fix it. They then offered to give me a trade in deal on a refurbished PS3 for $200. Use them at your own risk.
They seem to do a pretty sloppy job. I brought my phone in to replace the screen because it was cracked. They speedily fixed it and I tested it and it looked great. I happily left. Only to realize that I forgot to test the front camera and it turns out, that was not connected. So I brought it back the next day thinking that they just forgot a step. This time, when I got the phone back after a longer wait than before, the front camera now worked but the back cover was loose, so then i had to give it back and they added more glue. But when I looked closely, the edges of the back cover now have small cracks. It's not extremely visible but it shows that this second time, the person was not as careful when trying to pry open the cover. And then, a few days later, I noticed that the NFC function was not working anymore. I use that to pay for taxi usually. Seems like they missed another step... Don't they have some kind of checklist to make sure they have done everything when they put things back? I have decided not to bring it back because I don't feel that I can trust them to do a good job. They actually charge more than other places I called and more than if I sent it back to the manufactory but I went there because the review ratings looked good and I thought it would be quicker than sending it to the manufacturer. Really wish they were not so sloppy.