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Address: 48 Wall St. 5th Floor, NYC (Map)

playstation-4-ps4-repair-nyc (Walk In) + Hawaii Honolulu (Mail In Available)

Playstation 4 - PS4 Repair from Honolulu - Hawaii

Yes! We've finally started offering PS4 repair via mailing it from Honolulu, Hawaii, but if you live in NYC Manhattan (Financial District) it's easier to just stop by our office to get your PS4 fixed. But if you must send your device in please keep reading:

We understand that mailing in your PS4 repair can be a hassle. So, we came up with the simplest method of getting your device to us for repair: (it's literally 2 steps!) We ask you to skip the checkout process and ignore the order form. Just send your device to us and pay later. It can't get simpler than that!

(Step 1) Package device with our address on it. (Don't include wires/games!)
(Step 2) Bring package to the Post Office and pay for shipping.
(Step 3) We receive the package and we'll email you an invoice for the repair.

If you feel like processing the order and paying first, you can do that too. Just choose your PS4 issue and add it to the cart.

Be sure to email us your tracking number so we know when to expect your package! We will diagnose the issue and contact you to let you know the cost of the repair before doing any work.

Important: Include your name + phone number + email written on a piece of paper and include it in your package. Also, state the issue you're having with your PS4. No need to print anything out. We're trying to keep this as simple as possible!

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User Reviews

What a great experience! After being totally bummed with the dreaded 3 lights on my xbox 360, I thought I'd have to replace it. After a Google search, I dropped it off with xcubicle for them to take a look. Within a couple days they had it repaired and ready for pickup. They were polite, professional, and do an amazing job economizing on their storefront workspace! Highly recommend them to any gamer with a sick system and hesitant to fork over more for a replacement!

Brett W.
5/5 Stars

Brought my boyfriends PS3 to be repaired. They were able to find the problem immediately. I had asked them if they would be able to fix it the same day as I wanted to surprise my bf as his bday present. I begged them a little and they promised me that they would try to fix it by closing time. I went back to the shop around closing time and found that it was fixed and working! I was so happy and the cost of fixing it was way less then buying a new unit. These guys rock!

Pat@xCubicle Reply:
Hey Craig, thanks for giving us such an honest review. This makes our entire team quite happy =).
Craig W.
4/5 Stars

"Had a PS3 with graphical glitch issues.
These guys were very helpful and responsive at every stage of the process. They made sure to explain and outline everything before I left the PS with them.
Although they weren't able to repair it, they had a good turnaround time and offered a reasonable price for a trade in--so I end up with a working unit in the end, which is what I was after.
Overall I'm happy with the service."

Liz S.
5/5 Stars

PS3 / PS4 - Recent Comments

Lenny - I have the first generation ps3 was recently playing MW3 and game froze its a brand new game no dirt marks or scratches and as i eject the cd from ps3 it has a greasy ring of smug around the round circle of the cd i cleaned the game and inserted it back into the ps3 froze again and the same ring of greasiness is on it every game i put in the ps3 it works and then stops working and ends up with ring of dirtiness
XCAI Bot 9046952887 - THE HDMI PORT IS BROKEN AND I CAN'T SEE A PICTURE Current Page: Previous Page:
Narendra Persaud - A credit card was stuck in the blu ray drive. I opened the ps3 and got the card out, but now the drive is not accepting discs.
Su Qin - My daughter first experienced a problem with her PS3 several weeks ago, while playing Splinter Cell HD Trilogy. After trying to load a save file in the game, the screen turned black for a minute and then suddenly returned to the XMB without so much as an explanation. When trying to go back into the game, the PS3 was unable to load the disc and returned with the error 80010514. Upon restarting the PS3, the disc could start again. However, attempting to load the save file once again returned the PS3 to the XMB and the disc couldn't be loaded again. Assuming the save was somehow corrupted, she restarted the PS3 again, then instead reloaded an earlier save and continued from it. This seemed to do the trick, as she did not experience any further problems that day. Fast forward about a week later, the PS3 suddenly crashed while in the middle of playing the same game without any explicable reason. This time, however, restarting the PS3 did not help; the game would only run for a few minutes or so before crashing again. The same went for other games, so problems with the disc itself can be ruled out. At other times, trying to load the disc would only return with the error 80010514 like it did a week before. There were even some instances where the game simply would not pop up on the XMB at all when its disc was inserted; the system would only make odd noises as if it were struggling to read the disc before "giving up". Some online research on the error code 80010514 suggested that the problem might have something to do with a dirty Blu-ray lens. Following several YouTube videos, we disassembled the PS3 and used Q-tips dipped in isopropyl alcohol to clean the Blu-ray lens. However, this did not work, even after at least five or six attempts. In our most recent attempt, we used at least seven Q-tips, top and bottom, to no avail. While the system can't read any PS3 games, oddly enough it can read DVDs perfectly fine. It is a 250 GB Slim model that was purchased about two and a half years ago, on June 2010.
Miles McClease - HDMI port not working on PS4