PSP 1000 / 2000 / 3000 Repair
Live in New York City? You can drop it off at our shop in Manhattan.
We also have a mail in option, but we understand that mailing in a repair can be hassle. So, we have come up with 2 options to get your device fixed by mailing it in:
Option #1: Process the order by selecting the issue your having and pay for the repair first and mail it in.
Option #2: Skip the checkout process and just send your device to our address. Just make sure to email us your tracking number! We will diagnose the issue and call you to let you know how much is the repair before proceeding.
Please Note: Please include your name + phone number + email written on a piece of paper and include it in your package. No need to print anything out. We're saving trees and your time!
Customers are responsible for packaging and shipping the system to us. Click here for our mailing address or call us for help.
They seem to do a pretty sloppy job. I brought my phone in to replace the screen because it was cracked. They speedily fixed it and I tested it and it looked great. I happily left. Only to realize that I forgot to test the front camera and it turns out, that was not connected. So I brought it back the next day thinking that they just forgot a step. This time, when I got the phone back after a longer wait than before, the front camera now worked but the back cover was loose, so then i had to give it back and they added more glue. But when I looked closely, the edges of the back cover now have small cracks. It's not extremely visible but it shows that this second time, the person was not as careful when trying to pry open the cover. And then, a few days later, I noticed that the NFC function was not working anymore. I use that to pay for taxi usually. Seems like they missed another step... Don't they have some kind of checklist to make sure they have done everything when they put things back? I have decided not to bring it back because I don't feel that I can trust them to do a good job. They actually charge more than other places I called and more than if I sent it back to the manufactory but I went there because the review ratings looked good and I thought it would be quicker than sending it to the manufacturer. Really wish they were not so sloppy.
Service was very fast and friendly, will be returning with more business and telling my friends about it
Look, I am a techie kind of a guy, so when something breaks I will try and fix it myself, and if I can't I'll take it to the Mfg. My PSP 1000 was broken, I read all I could online and felt like I had a good idea what was wrong, but I could not be sure. I brought the PSP to XCubicle and they had an idea for a quick fix, but it didn't work out, the MB had to be replaced (Which BTW was what I was figuring anyway) They took care of it and I had it back the next day, fully functional (My PSP had been broken for nearly a year) The price was reasonable and by that I mean less then half of what a new device would cost. But you cannot buy a new PSP 1000 anymore can you. They do all sorts of work there including fixing RROD and burnt out Blue Ray Lasers, they are super nice and friendly. I am sure I will be sending devices to them again in the future, and that anyone I know with bad hardware is going to be getting an earful from me about why they should go to XCubicle.