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CALL/TXT (917) 338-0645
Address: 48 Wall St. 5th Floor, NYC (Map)

Nintendo DS Lite Repair

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Live in New York City? You can drop it off at our shop in Manhattan.

We also have a mail in option, but we understand that mailing in a repair can be hassle. So, we have come up with 2 options to get your device fixed by mailing it in:

Option #1: Process the order by selecting the issue your having and pay for the repair first and mail it in.

Option #2: Skip the checkout process and just send your device to our address. Just make sure to email us your tracking number! We will diagnose the issue and call you to let you know how much is the repair before proceeding.

Please Note: Please include your name + phone number + email written on a piece of paper and include it in your package. No need to print anything out. We're saving trees and your time!

Customers are responsible for packaging and shipping the system to us. Click here for our mailing address or call us for help.

Worldwide Shipping is only available when paying with Bitcoin.

Sign up for a Bitcoin Coinbase Account here: http://www.coinbase.com/join/invited - Get a $10 bonus on signup.

User Reviews

Thank you! I now have a functioning ps3! These were my last hope, after checking out Video Games New York and calling around to a bunch of other places. Everyone said my ps3 was done for - no one was sure whether it was a firmware or hardware issue and it kept freezing up and turning green. I know - tragic. xCubicle has the best service I have ever experienced for tech repairs or tech anything for that matter. I dropped my forsaken ps3 off on Monday, received phone calls on Thursday and Friday and picked up a brand new, refurbished one on Monday. Excellent turn around time for something that was next to trash. They didn't fix it, but they did have great pricing for replacements and the transparency was refreshing. I managed to keep the same fat ps3 model and it runs smoothly, 60 day warranty included. Thanks again, Susan!

Pat@xCubicle Reply:
Thank you for your awesome and honest review. Much appreciated =).
Morgen B.
2012/12
5/5 Stars

They seem to do a pretty sloppy job. I brought my phone in to replace the screen because it was cracked. They speedily fixed it and I tested it and it looked great. I happily left. Only to realize that I forgot to test the front camera and it turns out, that was not connected. So I brought it back the next day thinking that they just forgot a step. This time, when I got the phone back after a longer wait than before, the front camera now worked but the back cover was loose, so then i had to give it back and they added more glue. But when I looked closely, the edges of the back cover now have small cracks. It's not extremely visible but it shows that this second time, the person was not as careful when trying to pry open the cover. And then, a few days later, I noticed that the NFC function was not working anymore. I use that to pay for taxi usually. Seems like they missed another step... Don't they have some kind of checklist to make sure they have done everything when they put things back? I have decided not to bring it back because I don't feel that I can trust them to do a good job. They actually charge more than other places I called and more than if I sent it back to the manufactory but I went there because the review ratings looked good and I thought it would be quicker than sending it to the manufacturer. Really wish they were not so sloppy.

Pat@xCubicle Reply:
Hi B A, we're sorry that you had to come back multiple times and we were still unable to resolve your issue. There may have been some oversight on our part. We'd love to make this right. Have you gotten the issue with your NFC resolved? If not, we'll be more than happy to resolve that issue for you for free. Please give us a call or txt @ 917-338-0645 at your earliest convenience. Again, we're truly sorry for the inconvenience we've caused you.
B A.
2014/05
1/5 Stars

I think most of these positive reviews here are a bit exaggerated or fluffed up. My experience with xcubicle was not good at all. When i took my playstation 3 for the yellow light repair xcubicle charged me $20.00 up front for their so called diagnostic. On top of that, I had to wait a few days, they then called stating that they could not fix my ps3 and had the option of buying one from them. I was told that If I bought one from them, I could not have my old one back but xcubicle still wanted to charge me full price on the one they wanted to sell to me. I found that a bit shady. My advice, stay away.

Pat@xCubicle Reply:
"5/9/2013 Hi Dan, Thank you for taking the time out to review our business and we're sorry that you've had an unpleasant experience with us. When did you bring your console in for a repair? Generally with all yellow light repairs, there is a 90% success rate and its unfortunate that we were unable to repair yours. The $20.00 diagnostic fee that was collected is for the time we spend on trying to repair your console. If we were able to repair your console, the diagnostic fee would go towards the final repair cost. It would not have been an additional charge. The trade in offer is just an extension of our services. We help our customers cut cost by trading in their non-working console for a fully working one for a more economical price. If you feel that we've charged you unjustly for our services, please feel free to come back and we'll refund your diagnostic fee. We look forward to your response. Much thanks, the xcubicle team"
Dan M.
2013/05
1/5 Stars