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Call Us: (917) 338-0645
Mon - Fri: 9AM - 7PM
Sat - Sun: 12PM - 5PM
Address: 25 Essex Street, NYC (Map)

Nexus 7 Tablet (1st Gen) Repair

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Live in New York City? You can drop it off at our shop in Manhattan.

We also have a mail in option, but we understand that mailing in a repair can be hassle. So, we have come up with 2 options to get your device fixed by mailing it in:

Option #1: Process the order by selecting the issue your having and pay for the repair first and mail it in.

Option #2: Skip the checkout process and just send your device to our address. Just make sure to email us your tracking number! We will diagnose the issue and call you to let you know how much is the repair before proceeding.

Please Note: Please include your name + phone number + email written on a piece of paper and include it in your package. No need to print anything out. We're saving trees and your time!

Customers are responsible for packaging and shipping the system to us. Click here for our mailing address or call us for help.

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Sign up for a Bitcoin Coinbase Account here: http://www.coinbase.com/join/invited - Get a $10 bonus on signup.

User Reviews

"awesome place here. i had the RRoD problem(later found out it was the power brick) & ALMOST took my 360 to some shady-looking place in Brooklyn. then i found this place, guy that there checks your 360 with some cords and games he has. He actually found and fixed a laser problem i didn't know i had. two days and $80(plus $20 for a brick from Amazon) later, and im back to gaming. no problems since, except for network connection(damn you Cablevision/Optimum). their place is very close to public transportation - 1 block away from East Broadway F train. very easy to find(even at night)
actually felt embarrassed giving him the thing it was so full of dust (damn thing's a lint trap for dust)

"

Patrick J.
2012/03
5/5 Stars

"After a quick search on google for places in NYC that repair game consoles, I came across a link to xcubicle's website. I clicked through the link and filled out a request for a quote, describing my problem in detail. I received a timely response from Suesan describing that my PS3 may be experiencing overheating issues and that xcubicle usually charges $100 ($20 diagnostic fee upfront) to fix this type of issue. To me, $100 sounded reasonable to restore my PS3, as opposed to purchasing a new one. Not to mention, their 60-day warranty sounded appealing.
As a result, I stopped by xcubicle on a Saturday and dropped off my PS3 and was told by the person working the window (you stand outside while they speak to you through a window) that my problem could be fixed after I paid $20 and he ran the ""diagnostic. test""
Halfway through the week, I received a voicemail from an xcubicle employee saying that my PS3 could not be fixed, but that I could purchase a refurbished PS3 for $195. After doing some research online I came to the conclusion that $195 was a reasonable price, so I called xcubicle back and told them to reserve a refurbished PS3 as I planned on picking it up the upcoming Saturday.
When I showed up to pick up the refurbished PS3 I asked for my old PS3 back thinking I could sell it to someone who could use the working parts in order to make some money back. HOWEVER, I was told that the $195 price for the refurbished PS3 was contingent on xcubicle keeping my old PS3. Needless to say, this sounded pretty shady and it made me pretty angry. Upon hearing this, I asked the following questions - I've included their responses.
ME: What was wrong with my PS3 that it could not be fixed?
xcubicle employee: I don't know what was specifically wrong, but sometimes they just cannot be fixed.
ME: Do you plan on reusing parts from my PS3?
xcubicle employee: Yes, but only the lens, not all parts can be reused.
ME: If you plan on reusing my parts shouldn't I get a better price than $195 for a refurbished PS3? $195 is only at a slight discount to other refurbished PS3s online.
xcubicle employee: I can't really negotiate, I'd have to ask my boss.
I then proceeded to ask the xcubicle employee to call his boss. The xcubicle employee went off somewhere in the back and then came back and told me he sent him an email. When I asked why he couldn't just call him, he said his boss is in another country, but that he would be in NYC later in April if I wanted to come back then.
After expressing my displeasure and accusing them of running a racket, I simply asked for my old PS3 back and left.
BOTTOM LINE: These guys are up to something. Contrary to what some other reviewers have posted, their process is NOT transparent at all and dealing with them left a very bad taste in my mouth. I cannot recommend their services. Deal with them at your own risk.
...as for myself, I'm off to see if they already took parts out of my old PS3 (they assured me they hadn't yet, but I'm a little doubtful)."

Pat@xCubicle Reply:
4/18/2013 Thank you for taking the time out to write this review and we're sorry to hear that you're unhappy with our service. Please write back at your earliest convenience so that we can work something out. We love to make you a happy customer instead.
Rudolpho C.
2013/04
1/5 Stars

Ummmm so I had them repair my PS3 for the YLOD. At first everything seemed great, the only problem is that when they repaired my ps3, they turned on the fan setting all the way to the maximum level. It literally sounds like a hair dryer in your room. So if it repaired, why do you need the fan to be on the highest level. It's because it is not really repaired in my opinion. After a week of having it on high, i decided to take it back and have them change the fan back to the original settings. They warned me that it may go back to YLOD. I said screw that. If my ps3 can work for 8 years on normal fan settings, then it should be fine. Behold, after 2 weeks, my ps3 reverted back to YLOD. I looked under the hood and noticed that I had missing screws and looked like they changed some of my parts out. DO NOT RECOMMEND THEM!!! DON"T USE, waste of money, just buy a new ps3 by that point. Waste of $125.

Pat@xCubicle Reply:
Hey Danny, we're really sorry to hear your dissatisfaction with our service. We wish you had contacted us first before voiding your warranty. The fan upgrade is suppose to help prolong the life span of your system. This was noted in our FAQ: xcubicle.com/content/ter… Considering that your system may be eight years old, there is already wear and tear and the average life span of a PS3 is about 3 - 4 years, depending on model. Sony manufactures these consoles so that they only have a life span of a couple of years. Please rest assured that all your parts in your console is original and we would not change out any of your parts unless if they were malfunctioning. In which case, we would have called you about it before replacing anything. We'd love to work something out with you. Please give us a call at 917-338-0645 or email us at info@xcubicle.com. Your feedback is helpful so that we can make continuous improvements with our company. Thank you again for your time, the xcubicle team
Danny A.
2014/01
1/5 Stars