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Address: 48 Wall St. 5th Floor, NYC (Map)

nintendo-3ds-xl-repair-2012-2014-model-nyc (Walk In) + Virginia Richmond (Mail In Available)

Nintendo 3DS XL Repair (2012-2014 Model) from Richmond - Virginia

Yes! We've finally started offering 3DS XL repair via mailing it from Richmond, Virginia, but if you live in NYC Manhattan (Financial District) it's easier to just stop by our office to get your 3DS XL fixed. But if you must send your device in please keep reading:

We understand that mailing in your 3DS XL repair can be a hassle. So, we came up with the simplest method of getting your device to us for repair: (it's literally 2 steps!) We ask you to skip the checkout process and ignore the order form. Just send your device to us and pay later. It can't get simpler than that!

(Step 1) Package device with our address on it. (Don't include wires/games!)
(Step 2) Bring package to the Post Office and pay for shipping.
(Step 3) We receive the package and we'll email you an invoice for the repair.

If you feel like processing the order and paying first, you can do that too. Just choose your 3DS XL issue and add it to the cart.

Be sure to email us your tracking number so we know when to expect your package! We will diagnose the issue and contact you to let you know the cost of the repair before doing any work.

Important: Include your name + phone number + email written on a piece of paper and include it in your package. Also, state the issue you're having with your 3DS XL. No need to print anything out. We're trying to keep this as simple as possible!

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User Reviews

Brought my boyfriends PS3 to be repaired. They were able to find the problem immediately. I had asked them if they would be able to fix it the same day as I wanted to surprise my bf as his bday present. I begged them a little and they promised me that they would try to fix it by closing time. I went back to the shop around closing time and found that it was fixed and working! I was so happy and the cost of fixing it was way less then buying a new unit. These guys rock!

Max C.
2013/04
5/5 Stars

after my tray debacle/review, Xcubicle took the unit back and replaced the tray again at no charge! Thanks!

Nelson F.
2013/11
4/5 Stars

I brought my XBox 360 into XCubicle in December because my disk drive stopped opening. They charged me $80 for the repair, citing that I needed a new belt. After picking it up, it worked fine -- for a month. It started acting up again and finally stopped opening again altogether just last week. My girlfriend decided to see if she could repair it by watching a video on YouTube. She took the device apart and discovered that my "new belt" that cost $80 was really just a throw-away rubber band. XBoxes get hot. There is a reason you shouldn't use a rubber band. Dry rot. While she had the XBox open, she discovered that another part (a shield) had been replaced for some reason and that repair was shoddy as well. They replaced it with an incorrect part and masking taped it together. They even lost two screws that hold the case together from the inside. It's amazing that it ever worked at all. This was the only repair that I've ever had done on the Xbox, and I've had it since it was brand new. Do not take your equipment to these people. Watch a video or email me and my girlfriend will happily do it for half price. Not Kidding.

Pat@xCubicle Reply:
Thank you for taking the time out to review our business and we're sorry that you've had an unpleasant experience with us. If your Xbox 360 drive started to act up after a month, you were well under our 90 day warranty and you could have brought it in and we would've repaired it for free. Please understand this is the reason why repair shops provide a warranty system as every repair isn't going to be 100% perfect, there will always be a small percentage of repairs that might end up coming back and thats just the nature of things. Its the same if you were to buy 100 apples, you are going to get some bad ones and we have factored this into our business model by providing a worry free warranty. We price all xbox drive repairs at $80 regardless of what issue it is. It's just a flat pricing we use to cover any problems with the dive. Some people have broken timing belts, issues reading games, broken drive spindles, corrupt drive boards and the list goes on. We can't possibly list every problem and price it to each broken item. This is why we do a flat $80 pricing for any drive related repair and we cover it fully during the warranty period. If you brought your system in and we replaced your timing belt and then a month later the drive stops reading games, we will repair that for free as its still considered a drive repair. As for the method of repair, you may see it as a rubber band, but in technical terms its called a timing belt and it is in every type of CD/DVD drive in existence. Its the same stance of saying a car has rubber bands to move it's motors and a mechanic used a rubber band to fix a car. Not all timing belts are made equal and on rare occasions they do fail and in your case it did. I'm sorry you were not satisfied with the repair, but it would have been great if you gave us a call in the first place. Yes I agree that anyone can fix their own device by watching a youtube video, but not everyone does which is why we are providing this service. I hope our response sheds some positive light on this review.
Brandon S.
2013/07
1/5 Stars

3DS - Recent Comments

Kimberly A Contey - I would like to cancel my order for a refund please my nintendo 3ds started to work again. Sorry for the inconvenience if any.
Wallace Smith - When I turn it on, it goes to the home screen but then after while it freezes. Freezes like how the old nintendos used to freeze. Even when the game starts it only plays for a while before it freezes. If I brought it in how long would it take to get it back?
Veronica - My 3ds top screen is only connected to the bottom screen by one corner of the 3ds. Still turns on and can play but only if i hold it at a certain angle. If i don't the 3ds shuts down or the top screen goes blank.
XCAI Bot 9739193301 - THE JOYSTICK SNAPPED OFF : / Current Page: https://www.phonerepair.us/repair/21536/nintendo-switch-repair-nyc/OR/Oregon/Salem Previous Page: https://www.google.com/
Jennifer - We have a small issue with our Pink 3DS. Neither screen shows picture. Both screens work (I can see the backlight for the top screen and it does change a bit if I put the 3D on. The bottom screen's touch abilities still work as well) and the 3DS works fine otherwise--I can hear everything, I can play games, I just do not see any picture. We had attempted to fix it (which is why some of the screws are how they are) and it seems to be an issue with one of the screen connectors so we just really have no clue what to do. The 3DS has not been dropped or modified in any way--it was only opened once to check something. Besides that, we would like to know if it'd be possible to do a 3DS merge kind of thing. I want to take the memory and top part of the teal 3DS and merge it with the bottom of the pink 3DS and vice versa. So it'd essentially be like this: http://i50.tinypic.com/dzuj2u.jpg But with the memory of the teal one (despite the pink base) and vice versa. Also, is there any way to quicken the turnaround time? We sadly have a big trip coming up and the quicker, the better. (Not to mention I'd probably want to just wait there and I can't really camp out for 2-4 days :P)