nintendo-3ds-xl-repair-2012-2014-model-nyc (Walk In) + Alaska Juneau (Mail In Available)
Yes! We've finally started offering 3DS XL repair via mailing it from Juneau, Alaska, but if you live in NYC Manhattan (Financial District) it's easier to just stop by our office to get your 3DS XL fixed. But if you must send your device in please keep reading:
We understand that mailing in your 3DS XL repair can be a hassle. So, we came up with the simplest method of getting your device to us for repair: (it's literally 2 steps!) We ask you to skip the checkout process and ignore the order form. Just send your device to us and pay later. It can't get simpler than that!
(Step 1) Package device with our address on it. (Don't include wires/games!)
(Step 2) Bring package to the Post Office and pay for shipping.
(Step 3) We receive the package and we'll email you an invoice for the repair.
If you feel like processing the order and paying first, you can do that too. Just choose your 3DS XL issue and add it to the cart.
Be sure to email us your tracking number so we know when to expect your package! We will diagnose the issue and contact you to let you know the cost of the repair before doing any work.
Important: Include your name + phone number + email written on a piece of paper and include it in your package. Also, state the issue you're having with your 3DS XL. No need to print anything out. We're trying to keep this as simple as possible!
They seem to do a pretty sloppy job. I brought my phone in to replace the screen because it was cracked. They speedily fixed it and I tested it and it looked great. I happily left. Only to realize that I forgot to test the front camera and it turns out, that was not connected. So I brought it back the next day thinking that they just forgot a step. This time, when I got the phone back after a longer wait than before, the front camera now worked but the back cover was loose, so then i had to give it back and they added more glue. But when I looked closely, the edges of the back cover now have small cracks. It's not extremely visible but it shows that this second time, the person was not as careful when trying to pry open the cover. And then, a few days later, I noticed that the NFC function was not working anymore. I use that to pay for taxi usually. Seems like they missed another step... Don't they have some kind of checklist to make sure they have done everything when they put things back? I have decided not to bring it back because I don't feel that I can trust them to do a good job. They actually charge more than other places I called and more than if I sent it back to the manufactory but I went there because the review ratings looked good and I thought it would be quicker than sending it to the manufacturer. Really wish they were not so sloppy.
"I love this place. We've gone to them twice, once for a broken DS and once for a broken Xbox360. They fixed the broken DS in a matter of hours (display needed to be replaced) and on the Xbox 360 I needed a new power supply, which they sold me for $30.
I think they're honest, brilliant, and reliable."
When I first saw it was a cubicle on Essex St, the name of the business dawned on me. LOL! I couldn't have asked for more from these guys, they were polite and friendly with guaranteed work (if the system fails anytime within 60 days- you bring it back without hassle)! I brought my PS3 for work and I was in and out of the place in a matter of minutes for the diagnostic. I figured they'd be done with my console in several days since I noticed MANY consoles in their qaint little shop but to my surprise, I got the pick-up call in just a day! They will answer any questions you have via phone and email with fast responses, so if you need your console fixed, these are the fellas for the job!