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Call Us: (917) 338-0645
Mon - Fri: 9AM - 7PM
Sat - Sun: 12PM - 5PM
Address: 25 Essex Street, NYC (Map)

Nintendo 3DS XL Repair (2012-2014 Model)

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Go here if your looking to repair the New 3DS XL - 2015 instead.

Live in New York City? You can drop it off at our shop in Manhattan.

We also have a mail in option, but we understand that mailing in a repair can be hassle. So, we have come up with 2 options to get your device fixed by mailing it in:

Option #1: Process the order by selecting the issue your having and pay for the repair first and mail it in.

Option #2: Skip the checkout process and just send your device to our address. Just make sure to email us your tracking number! We will diagnose the issue and call you to let you know how much is the repair before proceeding.

Please Note: Please include your name + phone number + email written on a piece of paper and include it in your package. No need to print anything out. We're saving trees and your time!

Customers are responsible for packaging and shipping the system to us. Click here for our mailing address or call us for help.

Worldwide Shipping is only available when paying with Bitcoin.

Sign up for a Bitcoin Coinbase Account here: http://www.coinbase.com/join/invited - Get a $10 bonus on signup.

User Reviews

I think most of these positive reviews here are a bit exaggerated or fluffed up. My experience with xcubicle was not good at all. When i took my playstation 3 for the yellow light repair xcubicle charged me $20.00 up front for their so called diagnostic. On top of that, I had to wait a few days, they then called stating that they could not fix my ps3 and had the option of buying one from them. I was told that If I bought one from them, I could not have my old one back but xcubicle still wanted to charge me full price on the one they wanted to sell to me. I found that a bit shady. My advice, stay away.

Pat@xCubicle Reply:
"5/9/2013 Hi Dan, Thank you for taking the time out to review our business and we're sorry that you've had an unpleasant experience with us. When did you bring your console in for a repair? Generally with all yellow light repairs, there is a 90% success rate and its unfortunate that we were unable to repair yours. The $20.00 diagnostic fee that was collected is for the time we spend on trying to repair your console. If we were able to repair your console, the diagnostic fee would go towards the final repair cost. It would not have been an additional charge. The trade in offer is just an extension of our services. We help our customers cut cost by trading in their non-working console for a fully working one for a more economical price. If you feel that we've charged you unjustly for our services, please feel free to come back and we'll refund your diagnostic fee. We look forward to your response. Much thanks, the xcubicle team"
Dan M.
2013/05
1/5 Stars

"awesome place here. i had the RRoD problem(later found out it was the power brick) & ALMOST took my 360 to some shady-looking place in Brooklyn. then i found this place, guy that there checks your 360 with some cords and games he has. He actually found and fixed a laser problem i didn't know i had. two days and $80(plus $20 for a brick from Amazon) later, and im back to gaming. no problems since, except for network connection(damn you Cablevision/Optimum). their place is very close to public transportation - 1 block away from East Broadway F train. very easy to find(even at night)
actually felt embarrassed giving him the thing it was so full of dust (damn thing's a lint trap for dust)

"

Patrick J.
2012/03
5/5 Stars

"Had a PS3 with graphical glitch issues.
These guys were very helpful and responsive at every stage of the process. They made sure to explain and outline everything before I left the PS with them.
Although they weren't able to repair it, they had a good turnaround time and offered a reasonable price for a trade in--so I end up with a working unit in the end, which is what I was after.
Overall I'm happy with the service."

Liz S.
2012/11
5/5 Stars

3DS - Recent Comments

Ivan Mino - I have a 3DS XL and have a cracked top screen. My bottom screen is alright and no damages. Its all black except for the top left of the screen. I know might have to replace it.
Ernest Segady III - I attempted to swap motherboards of a Japanese and English NEW 3ds XL for the limited edition case and failed miserably. There wasn't many online guides that were very detailed so I ended up breaking some ribbon cable clamps and couldn't get the LCD ribbon cables back in. I'm willing to work with you all in the price of the repair because I do not know if it is redeemable or if the motherboard itself needs to be replaced or not. I'm just really miserable because this was for my girlfriend and I feel really bad and need some assistance to make it right. The problem is when I turn it on the blue light comes on and then a pop noise happens and it shuts off. Obviously is connected to a loose/broken ribbon cable/connection. I don't have much experience in small electronics seeming how I only do console/pc repair, so I should have trusted my gut and left the professionals to it in the first place. I did a really bad job trying to redeem the broken clamps (tape everywhere) so a motherboard replacement is probably the best option. Thank you so much, and I really hope that this finds you well.
Johnel Thomas - I have a New 3DS with a Katsu Card already installed and was wondering how much would it be to repair it
Alana Gonzalez - My daughter 3ds is not charging. We have to hold the charger piece or have something hold it up.
Benjamin - Nintendo NEW 3DS XL with broken top LCD. System functions fine otherwise. I live in Phoenix, AZ next to the main Post Office and Sky Harbor Airport so postage should be no issue.