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CALL/TXT (917) 338-0645
Address: 25 Essex Street, NYC (Map)

Nintendo 3DS XL Repair (2012-2014 Model)

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Go here if your looking to repair the New 3DS XL - 2015 instead.

Live in New York City? You can drop it off at our shop in Manhattan.

We also have a mail in option, but we understand that mailing in a repair can be hassle. So, we have come up with 2 options to get your device fixed by mailing it in:

Option #1: Process the order by selecting the issue your having and pay for the repair first and mail it in.

Option #2: Skip the checkout process and just send your device to our address. Just make sure to email us your tracking number! We will diagnose the issue and call you to let you know how much is the repair before proceeding.

Please Note: Please include your name + phone number + email written on a piece of paper and include it in your package. No need to print anything out. We're saving trees and your time!

Customers are responsible for packaging and shipping the system to us. Click here for our mailing address or call us for help.

Worldwide Shipping is only available when paying with Bitcoin.

Sign up for a Bitcoin Coinbase Account here: http://www.coinbase.com/join/invited - Get a $10 bonus on signup.

User Reviews

I got the dreaded RRoD on my XBox 360 and being the nerdy DIY'er, I thought I could fix it myself, and I did for a short while. My fix lasted a few days before the unholy trinity of lights returned. I took it apart and rechecked my work over and over again to no avail. So, I looked up some repair spots in NYC and ran across XCubicle. For $65 and a few days later, I've been running RRoD-free for 3 months now! Whatever magic they did on my XBox, worked! Highly recommended! Thanks XCubicle!

Ro D.
2014/04
5/5 Stars

I brought my XBox 360 into XCubicle in December because my disk drive stopped opening. They charged me $80 for the repair, citing that I needed a new belt. After picking it up, it worked fine -- for a month. It started acting up again and finally stopped opening again altogether just last week. My girlfriend decided to see if she could repair it by watching a video on YouTube. She took the device apart and discovered that my "new belt" that cost $80 was really just a throw-away rubber band. XBoxes get hot. There is a reason you shouldn't use a rubber band. Dry rot. While she had the XBox open, she discovered that another part (a shield) had been replaced for some reason and that repair was shoddy as well. They replaced it with an incorrect part and masking taped it together. They even lost two screws that hold the case together from the inside. It's amazing that it ever worked at all. This was the only repair that I've ever had done on the Xbox, and I've had it since it was brand new. Do not take your equipment to these people. Watch a video or email me and my girlfriend will happily do it for half price. Not Kidding.

Pat@xCubicle Reply:
Thank you for taking the time out to review our business and we're sorry that you've had an unpleasant experience with us. If your Xbox 360 drive started to act up after a month, you were well under our 90 day warranty and you could have brought it in and we would've repaired it for free. Please understand this is the reason why repair shops provide a warranty system as every repair isn't going to be 100% perfect, there will always be a small percentage of repairs that might end up coming back and thats just the nature of things. Its the same if you were to buy 100 apples, you are going to get some bad ones and we have factored this into our business model by providing a worry free warranty. We price all xbox drive repairs at $80 regardless of what issue it is. It's just a flat pricing we use to cover any problems with the dive. Some people have broken timing belts, issues reading games, broken drive spindles, corrupt drive boards and the list goes on. We can't possibly list every problem and price it to each broken item. This is why we do a flat $80 pricing for any drive related repair and we cover it fully during the warranty period. If you brought your system in and we replaced your timing belt and then a month later the drive stops reading games, we will repair that for free as its still considered a drive repair. As for the method of repair, you may see it as a rubber band, but in technical terms its called a timing belt and it is in every type of CD/DVD drive in existence. Its the same stance of saying a car has rubber bands to move it's motors and a mechanic used a rubber band to fix a car. Not all timing belts are made equal and on rare occasions they do fail and in your case it did. I'm sorry you were not satisfied with the repair, but it would have been great if you gave us a call in the first place. Yes I agree that anyone can fix their own device by watching a youtube video, but not everyone does which is why we are providing this service. I hope our response sheds some positive light on this review.
Brandon S.
2013/07
1/5 Stars

"My brother's Wii had a disk read error for about a month. I tried cleaning the lens via a Wii Lens Cleaning Kit (a big rip-off), but that didn't work.
I called xCubicle and asked them about the problem. They knew right away how to fix it. The lens needed to be replaced.
I dropped off the Wii and paid the $20 cash deposit. I picked up the repaired Wii three days later and paid the remaining $40 balance.
They did an excellent job and rushed the job, so that my brother could get his Wii earlier to play over the weekend. I would definitely go there again for video game repairs."

S C.
2014/06
5/5 Stars

3DS - Recent Comments

Christine Ingels - Liquid got into the 3DS XL and even after sitting in rice 48 hours, there is still water trapped under the top screen. How much is this to repair?
3ds焊接4根电线 - N3DS LL 可以接收帮忙焊接4根电线吗 用来硬降
Jennifer - Hello, I have a question about a 2ds. Are you able to shell swap a 2ds? I found a 2ds color that I love but it is only available in Japan. Would it be possible to switch the shells of a English 2ds to a Japanese 2ds? If so, do you have any idea how much it might cost? Thank you for your time.
Krystian - Fire Emblem Awakening 3DS. The power turns on but the screen remain black. It charges and the screen turns out, but i believe it may have been related to it turning off during an update sequence. I would just like to know what the pricing of a repair like that would be and if it'd be easier just sending it into nintendo themselves.
Patrick Smith - The 3ds was dropped and no longer turned on, was taken apart to attempt repairs and never fixed nor put back together. I would like an estimate on what it would cost to repair and get put together. I have all the pieces to it.