Yes! We're now accepting Bitcoin & Credit Card payments for Disc Cleaning products/services that ship to/from Williamsburg, Brooklyn. As a Bitcoin friendly business, we're offering 10% discount on Disc Cleaning products/services when paid with Bitcoin. Just email us after paying via Bitcoin and we'll refund you the discount amount. Offer not valid when combined with other promotions.
If you live near NYC instead of Williamsburg, Brooklyn, you can also give us a call to see if we have Disc Cleaning products/services in stock before stopping by locally.
We understand that mailing in a repair can be hassle. So, we have come up with the easiest method of getting your discs to us for repair: (its literally 2 steps!) We ask you to skip the checkout order process and ignore the order form.
Just send the discs to us and pay later. It can't get easier than that!
(Step 1) Package discs with our address on it.
(Step 2) Bring package to the Post Office.
Don't include any CD cases and customers are responsible for shipping the discs to us.
Please Note: Include your name + phone number + email written on a piece of paper and include it in your package. No need to print anything out. We're saving trees and your time!
How do we repair your scratched discs?
No, we do not use toothpaste, bananas, or any unconventional means of repairing your scratched discs. This isn't your ordinary disc scratch cleaning service, we use a top of line commercial disc scratch resurfacing machine. Our machine costs over $3000, not the couple of hundred dollar models you see online.
Basic Repair vs Critical Repair?
Basic repair are for non-critical discs such as scratched music CD's, XBox 360 scratched discs, PS3 scratched games, or Wii scratched discs. Not all discs can be repaired, but we will let you know before attempting.
Critical repairs are usually discs that require data recovery such as family photo CD's, wedding video DVD's, or some type of data that needs extraction. All critical disc repairs come with disc duplication and data recovery of the scratched disc. If we cannot retrieve the data, you won't have to pay for the service fee except for return shipping. Any questions email us.
Friendly service, they fixed my xbox with the red ring of death. The owner there is very knowledgeable about electronics, if you have a question(s) about problems with your gaming systems, he'll know the problem and the solution.
My PS3 stopped working about four years after I bought it. My first option was to send it to Sony along with $150. It would take 6-8 weeks and there was a good choice I would get a refurbished system and lose all my data. Second option was the first place that came up under a google search, XCubicle. On the phone, they said the problem was common and easily fixable. It would cost $150 (same as Sony), but it would take 2-4 weeks, and they guarantee that it will be my system with all my saved data. This is where I chose to bring my system. 5 days later I receive a call saying my PS3 is ready to be picked up. I couldn't believe it! I picked it up and the woman working there told me they upgraded my fan for free, so the system shouldn't overheat again. I have a 90 day warranty, so if anything goes wrong before that time is up, I might modify this review. As of now I can say that I would recommend this place to anyone.
Great and timely repair on short notice when I dropped my IPhone a few weeks back. Hopefully I won't need to go back anytime soon but would repeat if needed.