Yes! We're now accepting Bitcoin & Credit Card payments for Disc Cleaning products/services that ship to/from Santa Fe, New Mexico. As a Bitcoin friendly business, we're offering 10% discount on Disc Cleaning products/services when paid with Bitcoin. Just email us after paying via Bitcoin and we'll refund you the discount amount. Offer not valid when combined with other promotions.
If you live near NYC instead of Santa Fe, New Mexico, you can also give us a call to see if we have Disc Cleaning products/services in stock before stopping by locally.
We understand that mailing in a repair can be hassle. So, we have come up with the easiest method of getting your discs to us for repair: (its literally 2 steps!) We ask you to skip the checkout order process and ignore the order form.
Just send the discs to us and pay later. It can't get easier than that!
(Step 1) Package discs with our address on it.
(Step 2) Bring package to the Post Office.
Don't include any CD cases and customers are responsible for shipping the discs to us.
Please Note: Include your name + phone number + email written on a piece of paper and include it in your package. No need to print anything out. We're saving trees and your time!
How do we repair your scratched discs?
No, we do not use toothpaste, bananas, or any unconventional means of repairing your scratched discs. This isn't your ordinary disc scratch cleaning service, we use a top of line commercial disc scratch resurfacing machine. Our machine costs over $3000, not the couple of hundred dollar models you see online.
Basic Repair vs Critical Repair?
Basic repair are for non-critical discs such as scratched music CD's, XBox 360 scratched discs, PS3 scratched games, or Wii scratched discs. Not all discs can be repaired, but we will let you know before attempting.
Critical repairs are usually discs that require data recovery such as family photo CD's, wedding video DVD's, or some type of data that needs extraction. All critical disc repairs come with disc duplication and data recovery of the scratched disc. If we cannot retrieve the data, you won't have to pay for the service fee except for return shipping. Any questions email us.
Ummmm so I had them repair my PS3 for the YLOD. At first everything seemed great, the only problem is that when they repaired my ps3, they turned on the fan setting all the way to the maximum level. It literally sounds like a hair dryer in your room. So if it repaired, why do you need the fan to be on the highest level. It's because it is not really repaired in my opinion. After a week of having it on high, i decided to take it back and have them change the fan back to the original settings. They warned me that it may go back to YLOD. I said screw that. If my ps3 can work for 8 years on normal fan settings, then it should be fine. Behold, after 2 weeks, my ps3 reverted back to YLOD. I looked under the hood and noticed that I had missing screws and looked like they changed some of my parts out. DO NOT RECOMMEND THEM!!! DON"T USE, waste of money, just buy a new ps3 by that point. Waste of $125.
"Sure they will fix your consoles, but they will return your consoles in a damaged state.
The NDS Lite that I had taken to xCubicle to repair worked afterwards but the external shell was completely scratched up. I provided photographs showing that my NDS Lite was in perfect condition (I had installed a custom shell so there were no marks or scratches) and I provided photographs of what my NDS Lite looked like after they repaired it, which was scratched up all over on the front and the back. However, xCubicle refused to provide appropriate compensation and I am now contacting the Better Business Bureau in order to sort things out.
Long story short: GO ANYWHERE ELSE. This place does not accept that they made mistakes and they will continue to try and pass the blame onto you if there are any damages."
This guy is good. Goes out of his way to be helpful & does a nice, clean job.