Yes! We're now accepting Bitcoin & Credit Card payments for Disc Cleaning products/services that ship to/from St. Paul, Minnesota. As a Bitcoin friendly business, we're offering 10% discount on Disc Cleaning products/services when paid with Bitcoin. Just email us after paying via Bitcoin and we'll refund you the discount amount. Offer not valid when combined with other promotions.
If you live near NYC instead of St. Paul, Minnesota, you can also give us a call to see if we have Disc Cleaning products/services in stock before stopping by locally.
We understand that mailing in a repair can be hassle. So, we have come up with the easiest method of getting your discs to us for repair: (its literally 2 steps!) We ask you to skip the checkout order process and ignore the order form.
Just send the discs to us and pay later. It can't get easier than that!
(Step 1) Package discs with our address on it.
(Step 2) Bring package to the Post Office.
Don't include any CD cases and customers are responsible for shipping the discs to us.
Please Note: Include your name + phone number + email written on a piece of paper and include it in your package. No need to print anything out. We're saving trees and your time!
How do we repair your scratched discs?
No, we do not use toothpaste, bananas, or any unconventional means of repairing your scratched discs. This isn't your ordinary disc scratch cleaning service, we use a top of line commercial disc scratch resurfacing machine. Our machine costs over $3000, not the couple of hundred dollar models you see online.
Basic Repair vs Critical Repair?
Basic repair are for non-critical discs such as scratched music CD's, XBox 360 scratched discs, PS3 scratched games, or Wii scratched discs. Not all discs can be repaired, but we will let you know before attempting.
Critical repairs are usually discs that require data recovery such as family photo CD's, wedding video DVD's, or some type of data that needs extraction. All critical disc repairs come with disc duplication and data recovery of the scratched disc. If we cannot retrieve the data, you won't have to pay for the service fee except for return shipping. Any questions email us.
The place looks sketchy and it is. They held my PS3 for 7 days before I decided to call and see what was going on. After 20 min on the phone listening to them search for it, I was told they couldn't fix it. They then offered to give me a trade in deal on a refurbished PS3 for $200. Use them at your own risk.
What a great experience! After being totally bummed with the dreaded 3 lights on my xbox 360, I thought I'd have to replace it. After a Google search, I dropped it off with xcubicle for them to take a look. Within a couple days they had it repaired and ready for pickup. They were polite, professional, and do an amazing job economizing on their storefront workspace! Highly recommend them to any gamer with a sick system and hesitant to fork over more for a replacement!
I brought my XBox 360 into XCubicle in December because my disk drive stopped opening. They charged me $80 for the repair, citing that I needed a new belt. After picking it up, it worked fine -- for a month. It started acting up again and finally stopped opening again altogether just last week. My girlfriend decided to see if she could repair it by watching a video on YouTube. She took the device apart and discovered that my "new belt" that cost $80 was really just a throw-away rubber band. XBoxes get hot. There is a reason you shouldn't use a rubber band. Dry rot. While she had the XBox open, she discovered that another part (a shield) had been replaced for some reason and that repair was shoddy as well. They replaced it with an incorrect part and masking taped it together. They even lost two screws that hold the case together from the inside. It's amazing that it ever worked at all. This was the only repair that I've ever had done on the Xbox, and I've had it since it was brand new. Do not take your equipment to these people. Watch a video or email me and my girlfriend will happily do it for half price. Not Kidding.