Yes! We're now accepting Bitcoin & Credit Card payments for Disc Cleaning products/services that ship to/from Frankfort, Kentucky. As a Bitcoin friendly business, we're offering 10% discount on Disc Cleaning products/services when paid with Bitcoin. Just email us after paying via Bitcoin and we'll refund you the discount amount. Offer not valid when combined with other promotions.
If you live near NYC instead of Frankfort, Kentucky, you can also give us a call to see if we have Disc Cleaning products/services in stock before stopping by locally.
We understand that mailing in a repair can be hassle. So, we have come up with the easiest method of getting your discs to us for repair: (its literally 2 steps!) We ask you to skip the checkout order process and ignore the order form.
Just send the discs to us and pay later. It can't get easier than that!
(Step 1) Package discs with our address on it.
(Step 2) Bring package to the Post Office.
Don't include any CD cases and customers are responsible for shipping the discs to us.
Please Note: Include your name + phone number + email written on a piece of paper and include it in your package. No need to print anything out. We're saving trees and your time!
How do we repair your scratched discs?
No, we do not use toothpaste, bananas, or any unconventional means of repairing your scratched discs. This isn't your ordinary disc scratch cleaning service, we use a top of line commercial disc scratch resurfacing machine. Our machine costs over $3000, not the couple of hundred dollar models you see online.
Basic Repair vs Critical Repair?
Basic repair are for non-critical discs such as scratched music CD's, XBox 360 scratched discs, PS3 scratched games, or Wii scratched discs. Not all discs can be repaired, but we will let you know before attempting.
Critical repairs are usually discs that require data recovery such as family photo CD's, wedding video DVD's, or some type of data that needs extraction. All critical disc repairs come with disc duplication and data recovery of the scratched disc. If we cannot retrieve the data, you won't have to pay for the service fee except for return shipping. Any questions email us.
Yay, my Nintendo Wii is fixed! xCubicle fixed the drive issue on my Wii for a straight up $60, which covered labor and parts. Service was great, communication was great, all around a great business to go to. Cash only!
Excellent service, and beyond-the-call understanding when my daughter couldn't find the location and had to return outside of our appt window. Hope we don't have to replace another iPad screen, but if we do, we'll be back.
"AMAZING. Stumbled on this place through google cause my Playstation 80 GB (backwards compatible) would not even turn on anymore after i tried to reflow and reapply the thermal paste a third time myself. I brought it here and they charged me a $30 diagnostic fee and $70 more if they fixed the problem.
Sure enough, in one day, they had my PS3 bumping and alive once again. They showed me on a monitor that it turned on and even put a game in to verify that it was reading discs. The lady associate i dealt with was very professional and courteous. It's cash only but definitely well worth it! I now know where to go for my system needs. Highly highly recommended. Love you guys and gals!
PS - love the little figures and art in the window. Keep up the excellent work!"