Yes! We're now accepting Bitcoin & Credit Card payments for Disc Cleaning products/services that ship to/from Indianapolis, Indiana. As a Bitcoin friendly business, we're offering 10% discount on Disc Cleaning products/services when paid with Bitcoin. Just email us after paying via Bitcoin and we'll refund you the discount amount. Offer not valid when combined with other promotions.
If you live near NYC instead of Indianapolis, Indiana, you can also give us a call to see if we have Disc Cleaning products/services in stock before stopping by locally.
We understand that mailing in a repair can be hassle. So, we have come up with the easiest method of getting your discs to us for repair: (its literally 2 steps!) We ask you to skip the checkout order process and ignore the order form.
Just send the discs to us and pay later. It can't get easier than that!
(Step 1) Package discs with our address on it.
(Step 2) Bring package to the Post Office.
Don't include any CD cases and customers are responsible for shipping the discs to us.
Please Note: Include your name + phone number + email written on a piece of paper and include it in your package. No need to print anything out. We're saving trees and your time!
How do we repair your scratched discs?
No, we do not use toothpaste, bananas, or any unconventional means of repairing your scratched discs. This isn't your ordinary disc scratch cleaning service, we use a top of line commercial disc scratch resurfacing machine. Our machine costs over $3000, not the couple of hundred dollar models you see online.
Basic Repair vs Critical Repair?
Basic repair are for non-critical discs such as scratched music CD's, XBox 360 scratched discs, PS3 scratched games, or Wii scratched discs. Not all discs can be repaired, but we will let you know before attempting.
Critical repairs are usually discs that require data recovery such as family photo CD's, wedding video DVD's, or some type of data that needs extraction. All critical disc repairs come with disc duplication and data recovery of the scratched disc. If we cannot retrieve the data, you won't have to pay for the service fee except for return shipping. Any questions email us.
After updating my rating to 3 stars, I was told I could get my fan replaced, but the risk is that the system will overheat again at some point. My system is pretty old, so I'm wondering if I should pre-emptively buy a new one instead of messing with this one any more (could probably sell it). I'd lose the backward compatibility, but I really don't play the old games anymore. Anyway, my point is, this place is great. I'll keep it at 4 stars because it wasn't clear to me just how loud the fan would be, but they are well priced, quick, and very accomodating.
The place looks sketchy and it is. They held my PS3 for 7 days before I decided to call and see what was going on. After 20 min on the phone listening to them search for it, I was told they couldn't fix it. They then offered to give me a trade in deal on a refurbished PS3 for $200. Use them at your own risk.
"Had a PS3 with graphical glitch issues.
These guys were very helpful and responsive at every stage of the process. They made sure to explain and outline everything before I left the PS with them.
Although they weren't able to repair it, they had a good turnaround time and offered a reasonable price for a trade in--so I end up with a working unit in the end, which is what I was after.
Overall I'm happy with the service."