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CALL/TXT (917) 338-0645
Address: 48 Wall St. 5th Floor, NYC (Map)
$20.00

Yes! We're now accepting Bitcoin & Credit Card payments for Disc Cleaning products/services that ship to/from Juneau, Alaska. As a Bitcoin friendly business, we're offering 10% discount on Disc Cleaning products/services when paid with Bitcoin. Just email us after paying via Bitcoin and we'll refund you the discount amount. Offer not valid when combined with other promotions.

If you live near NYC instead of Juneau, Alaska, you can also give us a call to see if we have Disc Cleaning products/services in stock before stopping by locally.

We understand that mailing in a repair can be hassle. So, we have come up with the easiest method of getting your discs to us for repair: (its literally 2 steps!) We ask you to skip the checkout order process and ignore the order form.

Just send the discs to us and pay later. It can't get easier than that!

(Step 1) Package discs with our address on it.
(Step 2) Bring package to the Post Office.

Don't include any CD cases and customers are responsible for shipping the discs to us.

Please Note: Include your name + phone number + email written on a piece of paper and include it in your package. No need to print anything out. We're saving trees and your time!

How do we repair your scratched discs?

No, we do not use toothpaste, bananas, or any unconventional means of repairing your scratched discs. This isn't your ordinary disc scratch cleaning service, we use a top of line commercial disc scratch resurfacing machine. Our machine costs over $3000, not the couple of hundred dollar models you see online.

Basic Repair vs Critical Repair?

Basic repair are for non-critical discs such as scratched music CD's, XBox 360 scratched discs, PS3 scratched games, or Wii scratched discs. Not all discs can be repaired, but we will let you know before attempting.

Critical repairs are usually discs that require data recovery such as family photo CD's, wedding video DVD's, or some type of data that needs extraction. All critical disc repairs come with disc duplication and data recovery of the scratched disc. If we cannot retrieve the data, you won't have to pay for the service fee except for return shipping. Any questions email us.

Worldwide Shipping is only available when paying with Bitcoin.

Sign up for a Bitcoin Coinbase Account here: http://www.coinbase.com/join/invited - Get a $10 bonus on signup.

User Reviews

They seem to do a pretty sloppy job. I brought my phone in to replace the screen because it was cracked. They speedily fixed it and I tested it and it looked great. I happily left. Only to realize that I forgot to test the front camera and it turns out, that was not connected. So I brought it back the next day thinking that they just forgot a step. This time, when I got the phone back after a longer wait than before, the front camera now worked but the back cover was loose, so then i had to give it back and they added more glue. But when I looked closely, the edges of the back cover now have small cracks. It's not extremely visible but it shows that this second time, the person was not as careful when trying to pry open the cover. And then, a few days later, I noticed that the NFC function was not working anymore. I use that to pay for taxi usually. Seems like they missed another step... Don't they have some kind of checklist to make sure they have done everything when they put things back? I have decided not to bring it back because I don't feel that I can trust them to do a good job. They actually charge more than other places I called and more than if I sent it back to the manufactory but I went there because the review ratings looked good and I thought it would be quicker than sending it to the manufacturer. Really wish they were not so sloppy.

Pat@xCubicle Reply:
Hi B A, we're sorry that you had to come back multiple times and we were still unable to resolve your issue. There may have been some oversight on our part. We'd love to make this right. Have you gotten the issue with your NFC resolved? If not, we'll be more than happy to resolve that issue for you for free. Please give us a call or txt @ 917-338-0645 at your earliest convenience. Again, we're truly sorry for the inconvenience we've caused you.
B A.
2014/05
1/5 Stars

"When I took my PlayStation Vita out of my back pocket and saw that it was missing its analog stick, I was devastated. Since the system was out of warranty, I was prepared to go buy a new one on eBay, and tried that before getting sniped at the last minute.

My wife convinced me to look into other options, so I did a quick Google search for ""vita repair"". xCubicle was the most reputable place I found.

Their web site was informative and easy to navigate, and I quickly found and selected the ""buttons not working"" repair option. I packaged up my Vita and mailed it to them on a Monday. It was delayed in the midwest by a frost elemental or something, but it eventually found its way to them a few days late.

They received it on a Saturday, fixed it on Sunday, mailed it on Monday, and I had it back in my hands on Wednesday. Good as new.

Give them your business. I would not hesitate to do so again."

Pat@xCubicle Reply:
Hey Grant, we are grateful for your wonderful wife who convinced you to look for alternative options and we suppose fate had it that we repaired your PS Vita. Our new motto is - repairing happiness! We're happy when our customers are happy.
Grant R.
2014/04
5/5 Stars

Ummmm so I had them repair my PS3 for the YLOD. At first everything seemed great, the only problem is that when they repaired my ps3, they turned on the fan setting all the way to the maximum level. It literally sounds like a hair dryer in your room. So if it repaired, why do you need the fan to be on the highest level. It's because it is not really repaired in my opinion. After a week of having it on high, i decided to take it back and have them change the fan back to the original settings. They warned me that it may go back to YLOD. I said screw that. If my ps3 can work for 8 years on normal fan settings, then it should be fine. Behold, after 2 weeks, my ps3 reverted back to YLOD. I looked under the hood and noticed that I had missing screws and looked like they changed some of my parts out. DO NOT RECOMMEND THEM!!! DON"T USE, waste of money, just buy a new ps3 by that point. Waste of $125.

Pat@xCubicle Reply:
Hey Danny, we're really sorry to hear your dissatisfaction with our service. We wish you had contacted us first before voiding your warranty. The fan upgrade is suppose to help prolong the life span of your system. This was noted in our FAQ: xcubicle.com/content/ter… Considering that your system may be eight years old, there is already wear and tear and the average life span of a PS3 is about 3 - 4 years, depending on model. Sony manufactures these consoles so that they only have a life span of a couple of years. Please rest assured that all your parts in your console is original and we would not change out any of your parts unless if they were malfunctioning. In which case, we would have called you about it before replacing anything. We'd love to work something out with you. Please give us a call at 917-338-0645 or email us at info@xcubicle.com. Your feedback is helpful so that we can make continuous improvements with our company. Thank you again for your time, the xcubicle team
Danny A.
2014/01
1/5 Stars